QA Execution Team Leader

I. Responsibility

Be responsible for execution Quality & Food safety implementation entire production line to ensure compliance with the standards and achieve quality high performance.

II. Job description

1. Ensure all quality& Food safety standard requirements are successfully implemented and maintained in production line

• Deploy, implement, and maintain QPs & regulation requirement entire production lines.

• Be leading the QE team to close all the non conformance happening in the line post internal & external audit

• Be responsible to maintain the line documentations, line operations records

2. Ensure High Quality Performance in the production execution

• Ensure product specification & process parameters control updated, complied with requirements, build run rule for core team.

• Be responsible to provide immediate solution for Q issues (Incident, complaint).

• Ensure the direct report team work with relevant team to conduct RCA, CAPA for quality issue happening related to product (Incident, complaint), eliminate the Q loss

• Be responsible for Quality Key Indicator Performance of production lines.

• Ensure resources and support them to deploy QM steps requirement to the core team as QM master plan.

3. Consumer response

• Monitor quality complaint all channel feedback (Voice, zalo, consumer complaint, customer complaint...) and be responsible for immediate action, CAPA tracking for all complaint OTIF (on time in full)

• Lead to work with relevant team to reduce top complaint of the plant.

4. Ensure all change management comply with FSS&Q requirements (Innovation, relaunch, productivity project, QI project....)

• Co-operate with relevant function as R&D, PCM, BDE, MKT to input Q&FSS requirements for change management projects.

• Assign Q resource join to trial, commissioning, FPA for change management projects. Ensure intime report & follow up Q&FSS action to ensure close ONTIF.

5. Build Capability of quality engineering team, core team to understand the Quality policy, FSSC 22000 regulation requirements, QM methodology

• University graduated. Major in Food technology will be prefered

• Experiences: At least 5 years experiences in FMCG, at least 2 years with similar position

• English: Communication

• Skill: Communication, problem solving, analytical, negociation

• Familiar with 7 QC tools, WHY WHY, IL6S methodology