QA Manager

JOB CONTEXT

Damen Song Cam Shipyard (DSCS) specializes in engineering, outfitting, commissioning, and delivering various Damen standard ship types. Basic designs and some components are provided by Damen Workboats, while DSCS completes detailed design and production information for vessel assembly.

The Quality Assurance (QA) Department ensures compliance with international standards and Damen requirements, focusing on quality management systems, continuous improvement, and customer satisfaction.

PURPOSE AND SCOPE OF THE JOB:

To develop, implement, and maintain the Quality Assurance system in alignment with Damen standards and ISO requirements. The QA Manager ensures compliance with legal, regulatory, and customer requirements, manages audits, and drives continuous improvement initiatives across the shipyard.

KEY RESPONSIBILITIES/ ACTIVITIES

Maintain QA documentations: ­

- Develop and maintain quality policies and procedures in line with Damen standards and ISO (currently: 9001, 14001 & 45001) requirements.

(in line with those established by the parent company in Holland, which should contain the vision, method, and planning in regards to developing, preserving and improving existing management systems to meet ISO standards, legal requirements, class rules and other applicable standards)

- Develop process landscape of the shipyard (process house).

- Support in the creation/update of ITPs under the guidance of group QA, if necessary.

Quality Management System Implementation ­

- Oversee the implementation and practical application of the QA management system, ensuring compliance and effectiveness.

Audit management and control

- Plan and coordinate internal audits; manage external audits for certification and compliance (ISO, class rules).

­- Ensure timely corrective and preventive actions.

Database Management

- Maintain quality management system, and Key Performance Indicators (KPIs).

Compliance ­

- Initiate and manage improvement projects (Lean, 5S, Six Sigma) to enhance quality performance and efficiency.

Supplier and Stakeholder Coordination ­

- Support in maintaining communication with suppliers and stakeholders regarding quality requirements and performance.

Reporting

- Prepare and present quality performance reports to management, highlighting trends and improvement opportunities.

Budget management

- Managing the budget for Quality programs and initiatives.

Others

- According to the requirement of direct manager

REQUIRED QUALIFICATIONS

Education

Bachelor’s or Master’s degree in Engineering, Quality Management, or related discipline.

Certification in ISO 9001, 14001, 45001, internal auditing, Lean/Six Sigma preferred.

Experience

Minimum 5 years of relevant experience in quality assurance preferably within a production or shipbuilding environment or similar industries

Skill

Strong analytical and problem-solving skills, excellent communication in English, proficiency in process mapping.

KEY COMPETENCIES

Leadership

- Stimulates peoples in his/ her immediate working environment to provide guidance in a manner that is focused on achieving maximum result, partly by setting an example to others.

Coaching

- Stimulates people in his/ her immediate working environment to coach effectively, partly by setting an example.

Analytical skills

- Being able to distinguish prominent issues from those less urgent and being able to grasp the core of the problem (good sense of priority).

Knowledge management

- Ability to take in new information and ideas, effectively applying them and sharing them with others

Good understanding of issues within the company

Persuasiveness

- Being able to persuade others to change their ideas, plans, convictions, positions, views or behavior in the desired direction, getting them to follow a certain view, idea or plan (change management).

Strategic and conceptual thinking

- Developing a clear image on reaching targets and fulfilling needs on medium-long and long term, based on own expertise and own field of responsibility for management.

Vision

- Focusing on main lines within a process, having a clear image in mind of the future developments and being able to apply these images within the long term policy in a fresh and invigorating manner.