QA Manager

1. Job Purpose & Scope

The Quality Assurance (QA) and Quality Control (QC) activities of the Company in accordance with Company’s ISO9001 certified Quality Management System and any Commercial standard, responsibility to ensure that our product quality delivered to customers is satisfactory.

Establish system and work closely with related stakeholders to identify root cause of none conforming and follow up corrective action. Support technical knowledge to improve energy and material usage and plant trouble shooting to achieve optimizes plant condition.

Analysis and preparation production by work closely with all stakeholder to optimize production control and processes to achieve optimum product quality, meeting customer‘s requirement, delivery and cost.

Plan and implement task as assigned by FOM.

2. Key Result Areas

The jobholder will manage QA function and staff on;

• Quality Management System (QMS) – Implementation and maintain

• Quality Control and Assurance (QC & QA) - Collecting & analysing data and assuring

• Production Process Improvement - Analyses compares with benchmark for the improving production cost, developing production process and minimize material usage

• JIS Japan Other International Standard/Certification as required by the company. example JIS Japan standard.

3. Key Responsibilities & Job Content

The QA Manager shall responsible for:

 Quality Management System (QMS)

o Responsible for ISO document control and lead auditor of internal auditor

o Consolidate KPI data from each function for the QMR approval and communicate to all employees and report to management review meeting

o Plan, minutes and report non-conformance actions, corrective actions, recommendation to the management review meeting

o Planning, implementing, and communicating the internal and external audits with all parties concerned to execute as target date

o Organize, recommend quality training topic to improve employee knowledge

o Quality Management System and Procedures reviews against existing and new requirements, to ensure a robust establishment to prevent non-conformance from customers and 3rd party audits

 Quality Control and Assurance (QC & QA)

o Collecting and analysing data from production, quality trends report and propose corrective action plans to production and engineering or management for the quality control and assurance

o Directing, developing, motivating, controlling and maintaining quality assurance and technical service staffs in order to reach the accurate, punctual and efficient quality assurance system and technical service

o Leads multiple functional teams to interpret and implement most complex requirements of industrial standards and customer specific requirements

o Keep records for assessment, testing result of current raw material suppliers and reports on non-conformance included with recommendation for the selection of potential raw material suppliers, e.g. Basalt, Dolomite, Coke, Iron ore, Urea, including Quality

o Plan and organize manpower and system requirements for in process Quality Assurance inspection to ensure end products comply with specification

o Ensure all sampling and laboratory test procedures for raw materials and finished goods are carried out in accordance to set standards and methods

o Manage, design and implement the quality assurance system and procedures and routine testing programs for both raw materials and manufactured products and update where necessary

o Ensure all quality results are well documented and reported to the relevant staff in a clear and concise manner at prescribed intervals

o Maintain and administer site material safety data sheet register

o Coordinator with the external inspector for the product approval and test

o Coordinate with the government organization for the TIS – Thai Industrial Standard certification

 Other International Standard

o Responsible for all Management System/Standard/Certification and Audit

o Planning and promotion regarding the Standard/certification and quality control

o Assess the quality level and confirmation of conformity with the Standard of the industrial and mineral products, etc. concerning the certification of the registered certification body

o Guidance and advice, and coordination among departments regarding the implementation of the Standard/Certification and quality control of each process

o Treatment regarding abnormalities, complaints, etc. generated in the process and guidance and advice for the measures.

o Promotion of education and training on the company standardization and quality control for the employee

o Confirmation of shipment of the industrial and mineral products, etc. concerning certification of the registered certification body

Professional Skills - Essential

• Bachelor Degree in Chemical Engineering or Chemistry Science from recognized University

• 7+ years’ experience in QC. / QA. ISO9000 QMS in a reputable international MNC manufacturing company.

• Good written & spoken English

• Motivate to develop career to progress with the company.

• Team player, good communication skills, lead by example.

Professional Skills – Desirable

• Euceb /FM Global and other internal Standard/certificates experience.

• Learn/continuous improvement qualifications and delivery experience

Personal Competencies – Essential

• Ability to prioritized task and take necessary action immediately. Distinguishes between relevant and irrelevant aspects of issues when conceptualizing matters.

• Good communication skills internally and externally.

• Discusses any changes made in planning with all relevant parties.

• Sets out the framework within which people need to perform.

• Identifies trends when scanning information.

• Makes connections between different aspects of available information.

• Categorizes information into different subject areas to aid analysis.

• Is proactive in coming up with proposals or ideas.

• Takes on tasks of his/her own initiative.

• Initiates activities. Takes the lead.

• Clearly indicates priorities to employees/colleagues.

• Makes use of unusual sources for solutions/proposals.

• Plans & organises their own work effectively.

• Good communication with all levels in organization including outside.

• Minimum medium and above computer skill in Excel, Words and power point

Personal Competencies – Desirable

• Indicates in planning when employees/colleagues need to deliver results and the conditions they must meet.

• Comes up with unconventional proposals.

• Questions the conventional view in order to generate new ideas.

• Combines existing ideas into new solutions or ideas.

• Brings together relevant information from various sources.

• Quickly identifies the key aspects when analysing large amounts of information.

• Responds immediately and adequately to unexpected, urgent or new issues.

• Adjusts own ways of working in order to continue to function effectively.

• Comes up with proposals on how to handle change effectively.

• Takes actions to adapt to new circumstances as quickly as possible.

• Adapts own plan when the need arises.

• Is the first person to raise urgent issues.

• Indicates clearly to employees/colleagues the results expected from them.

• Regularly discusses performance indicators with individual employees/colleagues.

• Takes positive action when employees'/colleagues' performance lags behind.

• Makes proposals from standpoints that are not immediately obvious.

• Spots issues and is proactive in coming up with ideas and proposals on how to tackle them.