QA Supervisor

POSITION PURPOSE

• Develop and maintain the company’s quality standards system to ensure millwork projects meet the highest standards of quality, aesthetics, and functionality.

• Oversee and control the quality of furniture products, from raw materials to finished products, meeting client requirements and international standards.

• Contribute to improving production and quality processes, optimizing efficiency, and minimizing errors in furniture projects.

SCOPE OF WORK / RESPONSIBILITIES

Establish and Implement Quality Systems:

• Develop, update, and maintain quality assurance/control (QA/QC) standards for millwork and furniture projects.

• Create processes, templates, and guidelines for quality inspections aligned with project requirements and industry standards.

• Train team members on quality standards and quality control procedures.

Quality Control:

• Conduct quality inspections of raw materials, semi-finished, and finished products throughout the production process.

• Monitor and evaluate quality at various stages of production, assembly, and finishing for millwork projects.

• Identify and resolve quality-related issues, collaborating with relevant departments to implement timely solutions.

• Prepare periodic quality reports, analyze data, and propose process improvements.

Project Collaboration and Oversight:

• Work closely with design, production, and technical teams to ensure products meet technical drawings and client specifications.

• Participate in on-site or factory inspections to ensure quality during installation.

• Support supplier evaluations and monitor the quality of incoming materials.

Compliance with Standards and Regulations:

• Ensure products and processes comply with international standards (e.g., ISO, FSC, or relevant industry standards).

• Stay updated on new quality and safety regulations in the furniture industry.

1 – Knowledge

• Bachelor’s degree in a related field (Furniture Technology, Wood Technology, Quality Management, or similar)

• Fluent in English (speaking, writing, reading) for communication with international partners and understanding technical documentation.

• Familiarity with design software such as AutoCAD, SketchUp, or quality management tools.

2 – Relevant experience

• Minimum of 5 years of experience in QA/QC, with a preference for candidates with experience in the furniture industry or millwork projects.

• Experience with international furniture projects or working with foreign clients.

3 – Skills

Technical Skills

• In-depth knowledge of furniture materials (wood, metal, fabric, paint, etc.) and millwork production processes.

• Proficient in reading and analyzing technical drawings, shop drawings, and related technical documentation.

• Strong analytical and problem-solving skills, with the ability to propose process improvements.

Soft Skills:

• Strong time management, teamwork, and communication skills.

• High sense of responsibility, meticulous attention to detail, and a focus on quality.