QA/QC Specialist (Garments)

MISSION OF THE ROLE

The Senior QA–QC Specialist is responsible for ensuring that samples, raw materials, production processes, and final goods consistently meet our quality standards and buyers' requirements.

This role requires strong technical skills, excellent communication with factories, and the ability to identify risks and provide solutions throughout the production lifecycle.

KEY RESPONSIBILITIES

1. Quality Planning & Standardization

• Implement and continuously improve the company’s QA–QC procedures and inspection standards.

• Review technical packs, construction details, BOMs, and measurement charts before production.

• Audit & evaluate factory capabilities and ensure they follow FPD standards for outerwear, sweaters, and sportswear, etc.

• Define quality manual, checkpoints, risk assessments, and preventive actions for each new style, new customers.

2. Sample Quality Management

• Check all sample stages (Proto, SMS, PP, Fit, Size Set, TOP, SHIPMENT).

• Ensure fitting accuracy: measurements, construction, techniques, finishing, trims, fabric performance.

• Prepare clear comments and communicate corrections to merchandising and factories.

• Ensure samples submitted to buyers are compliant, clean, and approved on time.

3. Production Monitoring & Factory Follow-Up

• Conduct remote/onsite PPS meeting, inline, mid-line, pre-final, and final inspections according to AQL standards (BOTH VIETNAM & CHINA FACTORY)

• Monitor cutting, sewing, finishing, pressing, packing, and labeling processes.

• Follow daily production quality performance and report issues to HQ.

• Validate raw materials: fabrics, knitting panels, trims, accessories, prints, washing results, color fastness.

• Track manufacturing timelines and ensure factories meet delivery schedules.

4. Problem-Solving & Root Cause Analysis

• Identify defects, technical weaknesses, and production risks early.

• Work with factories to implement corrective and preventive actions (CAP).

• Lead technical meetings with production managers when issues arise.

• Ensure quality improvements are sustainable and documented.

• Work directly with customer when issue arise.

5. Reporting & Documentation

• Prepare daily/weekly QA–QC reports with photos, measurements, and comments.

• Conducted remote quality control and prepared reports based on data from the Shanghai office.

• Maintain accurate records of inspection results, deviations, and corrective actions.

• Provide quality dashboards to management (defects, factory performance, claims).

• Review and validate all reports (samples, inline & final inspection report).

6. Communication & Coordination

• Work closely with Merchandisers, Technical Designers, and Production teams.

• Provide training to factory QA/QC teams when needed (stitching standards, bonding, adhesives, down filling, knit handling, etc.).

• Attend fittings and technical reviews with buyers when required.

• Represent the technical quality voice within the company.

7. Compliance & Ethical Standards

• Ensure factories comply with company policies and relevant industry standards.

• Support audits for quality, safety, and production compliance.

• University degree in Garment Technology, Textile Engineering, or related field.

• 3–5+ years of QA–QC experience in garment factories or representative offices (outerwear or sweaters experience strongly preferred).

• Solid understanding of technical construction, sewing techniques, patterns, measurement validations, AQL standards, and garment testing.

• Strong analytical and problem-solving skills.

• Good communication in English (spoken + written), including professional email handling.

• Able to plan, prioritize, and work independently with responsibility.

• Strong teamwork, organization skills, and attention to detail.

• Confident managing multiple factories and tight timelines.

PACKAGE

• Salary: Negotiable, based on experience

• Full-time contract

• Dynamic and friendly working environment

• Opportunity to grow within a fast-growing international company