Quality Assurance Analyst

What will I be doing?

1. Perform daily audit on internal system;

2. Provide analysis of errors and feedback to respective team;

3. Work with training team to align policy understanding of QA and labelers;

4. Provide support on Policy/Quality related questions on ad-hoc basis;

5. Responsible in guiding new joiners in order to achieve ramp up target;

6. Work closely with Safety Specialist in order to provide feedback on quality;

7. Identify potential errors in policy and correct them in time;

8. Conduct quality meeting with the team to analyze errors;

9. Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.

1. Bachelor's Degree or equivalent education/experience, advanced degree is preferred;

2. Minimum 1 year working experience as Quality Assurance Analyst;

3. Possesses good interpersonal skills; Good English is a must.

4. Strong attention to details and ability to work independently;

5. Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage;