Quality Control (QC) Specialist

The Quality Control Specialist is responsible for ensuring that all products traded by the company meet the required quality standards. This role involves working closely with suppliers and customers to ensure quality control is maintained throughout the supply chain. The Quality Control Specialist will also be responsible for developing and implementing quality control procedures, handling complaints, and identifying areas for improvement to ensure product compliance with industry standards and client expectations.

KEY RESPONSIBILITIES:

1. Product Inspection & Testing:

• Conduct regular inspections and quality tests on products, to ensure compliance with company and customer requirements.

• Coordinate third-party quality inspections when required.

2. Supplier Evaluation:

• Assess and audit supplier quality control processes to ensure they meet the company's standards.

• Collaborate with suppliers to resolve any quality issues and implement corrective actions.

3. Customer Complaint Handling:

• Investigate and address quality complaints from customers in a timely manner.

• Provide solutions and corrective actions to resolve issues, preventing future occurrences.

4. Process Improvement:

• Identify areas for improvement in the quality control process and develop strategies to enhance efficiency.

• Recommend and implement quality management systems to align with industry best practices.

5. Collaboration with Internal Teams:

• Work closely with the sales, procurement, and logistics teams to ensure quality standards are met throughout the supply chain.

• Provide training and support to team members on quality control procedures and product specifications.

QUALIFICATIONS:

• Bachelor's degree in Quality Management, Supply Chain, or a related field.

• Previous experience in a quality control or quality assurance role, ideally in a trading or import/export environment.

• Strong knowledge of quality management systems, product testing methods, and industry regulations.

• Excellent problem-solving skills and attention to detail.

• Ability to work independently and as part of a team.

• Fluent in Chinese & English