Quality Department Engineer/ QA

• NPI (New Product Introduction)

- Evaluate new product quality prior to mass production and shipment

- Consolidate and analyze measurement results; monitor improvement plans for product-related issues

- Prepare FACA (Failure Analysis and Corrective Action) reports for reliability evaluation matters

• Laboratory Staff

- Receive failure analysis requests from relevant departments; discuss and define optimal analysis methods and conditions

- Manage laboratory analysis equipment (e.g., XPS, SEM-EDX, FTIR, etc.)

- Manage analysis results and prepare reports for customers

• ISO / Customer Audit

- Conduct internal audits and prepare for customer factory audits

- Follow up on improvement plans based on customer requirements

- Track, update, and submit regular reports to customers

- Control and manage customer-related documents

• Customer Services

- Communicate with customers to address complaints and respond to customer requests

- Coordinate with related departments to investigate root causes and implement countermeasures

- Prepare and submit timely reports to customers

- Follow up on post-response improvement actions; propose improvements for similar projects

- Prepare for on-site customer audits and checklist evaluations

- Execute correlation plans with customers

- Perform other tasks assigned by the manager

Location: Lot C6, Thang Long Industrial Park, Thien Loc Commune, Hanoi City, Vietnam (Before 01 July, 2025: Lot C6, Thang Long Industrial Park, Vong La Commune, Dong Anh District, Hanoi City, Vietnam)

Requirements:

- Bachelor’s degree in Chemistry, Electrical – Electronics, Automation, or related fields

- Good English communication skills

- Proficient in MS Office

- Able to work under pressure

BENEFIT:

Salary and bonus regime:

- Salary: Competitive

- 13th month salary

- Seniority bonus and bonus on holidays and year-end.

Other modes:

- When candidates become company employees, they will enjoy full employee benefits according to the provisions of Vietnam Labor Law.

- The company provides industrial meal services and uniform distribution.

- Shuttle bus according to company policy in surrounding areas.

- 12 days leave/year.

- Health insurance according to law.

- Participate in trade unions and many meaningful activities

- Company travel, Year-end party, men's/women's soccer tournament, ... once a year.

- 24/7 accident insurance

Work one Saturday per month (from 8:00 AM to 2:40 PM)