Quality Manager

Quality System & Continuous Improvement

- Development and Implementation of QM/QA/QC Processes

- Problem-Solving with 8D Methodology and Root Cause Analysis (RCA): Implement 8D and RCA processes to address quality issues, identify root causes, and ensure lasting corrective solutions

- Corrective and Preventive Action (CAPA): Develop and manage CAPA processes to address non-conformities, prevent recurrence, and drive continuous improvement

- Customer Complaint Management: Handle customer complaints by identifying root causes, implementing timely corrective and preventive measures, and integrating improvements into production to ensure consistent quality and customer satisfaction

- Standard Operating Procedures (SOPs) and Documentation: Maintain and develop SOPs, checklists, and OK/Not OK sample references to standardize inspection and evaluation processes, ensuring consistency and accuracy

- Failure Mode and Effects Analysis (FMEA): Conduct FMEA to identify potential failure modes, assess their effects, and implement preventive measures to mitigate risks

- Risk Management: Identify and assess quality-related risks, developing strategies to mitigate them and ensure business continuity

- Global Quality Standards: Ensure alignment with global quality standards and best practices, facilitating the integration of quality management systems across international operations.

Process & Product Quality Control

- Deep Understanding of Production Processes: Possess a comprehensive understanding of the entire production process to ensure consistent product quality at every stage of manufacturing

- Statistical Process Control (SPC): Utilize SPC techniques to monitor and control production processes, ensuring they operate within specified limits and maintain product quality

- Incoming Inspections: Oversee incoming inspections of raw materials and components from suppliers to ensure they meet the required quality standards

- Test Equipment Monitoring: Supervise test equipment, spare part monitoring to ensure that all test is calibrated and in good condition, and assist in carrying out tests and inspections.

Supplier & Customer Quality Management

- Supplier Evaluation and Management: Evaluate suppliers based on quality criteria, ensuring a stable and high-quality supply chain. Guide the Purchasing department in adhering to quality standards and procedures

- Customer Visits and Inquiries: Host customer visits at the plant and address any quality-related inquiries or concerns, providing detailed and transparent information

- Audit Preparation: Prepare for customer audits by ensuring all documentation and processes are in order, maintaining trust and meeting compliance requirements

- Special Projects: Manage special projects to meet the specific requirements of key customers, ensuring that all quality standards are met.

Leadership & People Development

- Management of Employees: Take on the personnel and technical management of the employees assigned, including providing guidance, training, and support to ensure high performance and continuous improvement.

- College/ University graduation in Engineering or Chemistry

- Minimum of 3 years of experience in Quality Management, Quality Assureance or a similar role

- Priority candidates who has experience in multinational company, special in coating/ painting/ chemical, high-tech manufacturing company

- Strong English communication skills and willingness to work in an international team

- Ability to work cross-functionally and collaborate with suppliers and customers effectively

- Good experience in handling and evaluating of raw materials, semi-products and finished products quality

- Excellent analytical skills down to details, well-structured workstyle

- Ability to work under pressure and able to deal with conflicting parties/ interests

- Absolutely reliable, honest and keeping the technical know-how strictly confidential

- Good heath, not color blind and not allergic with chemical working environment

- Willingness to occational business trips or customer visits.