Quality Manager

Key Responsibilities:

• Oversee end-to-end quality management for assigned strategic vendors.

• Develop a Quality Management System to ensure consistent application of quality standards across operations.

• Receive, manage, and resolve inquiries regarding product quality, as well as customer complaints related to product quality.

• Collaborate cross-functionally to resolve quality issues and drive root cause analysis and corrective/preventive action (CAPA) for internal and customer quality issues.

• Establishing methods of supervision and handling of inappropriate products.

• Review and approve engineering drawings, control plans, PPAP, FMEA, and other quality documentation.

• Support new product development (NPD) with quality planning and validation activities.

• Advise General Manager on quality control, improvement, and product quality enhancement.

• Any additional requirements by General Manager.

Qualifications:

• Bachelor’s degree in engineering, Quality Management, or a related field. Minimum 5-7 years of progressive experience in quality assurance/control within a mechanical or manufacturing environment, with at least 2-3 years in a managerial or leadership role.

• Strong knowledge of quality systems (ISO, Six Sigma, Lean, Kaizen, 5S).

• Skilled in using quality tools such as FMEA, SPC, MSA, 8D, and Root Cause Analysis.

• Open mind, autonomous, self-motivated and communication skills.

• High level of attention to details, analytical thinking and problem-solving skills.

• Native Vietnamese, fluently speaking and writing in English, Mandarin is a plus.

• Able to work under pressure and travel.

• Driver’s license and own car are preferred.