Quality Technologist (Non Food)

Key Responsibilities:

Assurance of quality requirements for purchased products in compliance with company standards:

• Coordinate and manage quality aspects for assigned projects including:

• Participating and supporting in the supplier selection during sourcing process.

• Collecting, verifying, and clearly communicating order-related quality requirements to suppliers.

• Organizing and performing preliminary factory assessments for potential suppliers.

• Collecting, verifying and internally sharing technical documentation provided by suppliers.

• Participating in product selection by organizing product testing as needed.

• Coordinating supplier technical assessments, by arranging third party audits, executing on-site quality assessments as needed, and following-up on corrective actions.

• Arrange monitoring operations for confirmed orders including:

• Arranging pre-shipment goods inspections and tests with selected external service providers. Providing support to 3rd parties during operations as needed.

• Collecting/evaluating reports and coordinating the release of the goods.

• Agreeing with suppliers and monitoring corrective actions to improve quality of the finished goods when necessary.

• Maintaining day-to-day supplier and service provider relationship and efficient communication flow during the order processing by discussing and tackling issues as necessary.

• Actively maintain RFE Database by updating relevant matrix and saving/reorganizing information according to agreed procedures.

• Supporting the REWE German Quality Division by:

• Defining product specifications and quality assurance measures (e.g. pre-shipment inspections checklists, testing protocols).

• Actively supporting in investigating and closing complaints and issues with suppliers.

• Supporting RFE Merchandise Department in all quality related topics, including suppliers’ assessments, production supervision and complaint management.

• Supporting the Division Manager Quality in meeting relevant Dept. KPIs and in delivering specific quality-related projects as assigned.

Qualifications

Education

• Technical degree (e.g. Bachelor / Master) in Quality Assurance/Control, Engineering or related disciplines.

Experience and Job Skills

• Minimum two years’ experience in quality assurance / control in consumer goods related industries.

• Experience in the local market in supplier management, auditing procedures and implementation of quality standards.

• Previous experience in managing retail projects involving multiple stakeholders across the supply chain is an advantage.

• Experience in the following product categories: hardgoods (furniture, tools, others), apparels, electrical appliances.

• Good knowledge of European directives, safety standards and testing requirements for related product categories.

• Solid background in working on QA/QC issues.

Computer Skills

• Generally good computer application skills.

• Intermediate/advanced knowledge of MS Office package (Excel, Word, Outlook).

• Ability to quickly adopt new systems as needed.

Language skills

• Excellent proficiency in local language.

• Excellent written and spoken English.

• Writing and speaking fluently German is an advantage.

Personal skills

• Self-driven, result-oriented, well organised.

• Responsible, reliable, with high integrity.

• Good communication and interpersonal skills.

• Ability to work with and in different cultures (cross-cultural skills).

• High social competence in collaboration with superiors, colleagues and external partners.

• Service and customer orientation.

• Strong assertiveness.

• Analytical abilities.

• Ability to work under pressure and meet tight deadlines.

Other Abilities

• Good understanding of Asian (Vietnamese) supply chain and European target markets.

• Mobility.

• Flexibility for extended travels and working hours.