Receptionist cum Teaching Assistant

Main Tasks

Enrolment

- Enroll students

- Introduce programs

- Introduce suitable classes (not only one class)

- Arrange trials

- Consult after trials (class time, teacher's feedback)

- Arrange official class (based on our current class schedule)

- Put on waiting list if there is no available class

Office Tasks

- Write receipts

- Stamp Cards

- School policy sending

- Collect Money

- Cash transaction

- Monthly tuition report

- Send message to remind trial time (see message e.g.)

- Call/Send message to remind registration after trial classes (2-3 days later)

- Call/text parents when kids are absents (two days later)

- Send parents invoice to all parents

- Record all teachers' teaching hours

- Record all staff's overtime

- Check students' attendance everyday + absence reason

- Send all letters (holiday, new policy, changes…..) to all parents

- Print out and put all necessary documents on the shelves of reception area

- Pick up and drop off all students

- Input all data of students

- Input and update all tuition fee information

- Input all parents' complaints and feedback, reason of recess

- Consult parents during Events

- Check email and online registration to consult parents everyday

- Take parents to school tour - introduce all suitable classes

- Update students' number of trials, recess, new registrations

- Undertake other related duties as determined by manager

Bus Duties

- Check & update the bus time every day (if necessary)

- Update and give bus list to drivers everyday (if anything is new)

Qualifications

- Bachelor’s degree in Education with a certification in Educational Management

- Bachelor’s degree in English linguistics/language

- Proficiency in English communication. Good at Chinese/Japanese/Korean is preferred

Professional Experience

Mandatory

• Proficient with Microsoft Office Suite

• Proven working experience in a front office handling receptionist responsibility

Preferred

• 1+ years’ experience of reception

• Experience with professional appearance

• Working hard

Competencies – skills, knowledge & abilities

Essential

• Proven ability to prioritise tasks and work to strict deadlines

• Demonstrated ability to work effectively under pressure and manage complex tasks

• Demonstrated superior negotiation skills