Regional IT Assistant Manager

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What We Can Offer

Attractive salary and bonus
Social insurance, health insurance, unemployment insurance according to Labor Laws
Professional, dynamic working environment

Job Description

Purpose of the job
The Assistant Manager reports directly to Regional IT Manager and is responsible for performing senior professional level business systems analysis and project management activities which include planning, designing, implementing, and maintaining regional-wide business applications. To work closely with the business to identify future systems development, including leading and conducting detailed analysis and defining service improvements.
This position oversees assigned application and systems development projects of moderate to high complexity, assembling the project team, assigning responsibilities, managing schedules, resources to ensure timely completion of assigned projects and providing quality BU support. This will include working directly with third party vendors to manage external and remote development / support resources, managing their service delivery and deliverables. Travel to each site will be required (SEA Countries).

Job Description
• Implement and develop the Microsoft platform, ERP system, Business Intelligence, Digital Transformation, and other business relevant applications. The role combines management with in-depth / hands-on technical expertise and project management.
• Assessing business requirements to provide support and proactive change services, including the analysis of development or improvement opportunities
• Translate requirement from business unit to applications, compatibility with existing infrastructure
• To prepare requirement specification and interact with system architects and developers, 3rd parties vendor to ensure the project/system is properly implemented.
• To partner with support team members to effectively delivery change requests and the transition of post go live support activities; provides escalated support assistance as required
• To develop and execute plans for testing and training of the new application / feature
• Manage the release process for applications, including change management, end user communication and application testing.
• Train and support the system users, as well as ascertaining their needs and keeping their knowledge up-to-date.
• Manage delivery and SLA’s by defined incident resolutions
• Develop strong relationships with internal stakeholders
• To liaise with other business unit to obtain timely support/advice for the applications
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Job Requirements

Degree in computer science / related field or equivalent combination of education and relevant experience. Technical certifications with any Microsoft product, Digital Platform are a plus.
5 years of information technology experience with a minimum of 1 years in a leader role
Strong working experience of IT disciplines, project management, development methodologies, application support, system management.
Proven ability to lead large scale complex IT projects, including budgeting, resource management and delivery development
Experience in a variety of business intelligence and data integration technologies
Proficiency in latest technology for IT systems (networking, security, software and database support)
Have experience in understanding and translating technical concepts to non-technical information & audiences.
Have experience in participation of business application development, technical and business analysis
Strong business sense and excellent analytical, problem solving and troubleshooting skills
Strong interpersonal skills
Strong oral and written communication abilities with all levels of management, employees, and internal customers
Knowledge of project management process and systems, ITIL/ITSM

Job Locations

76 Lê Lai, Bến Thành, District 1, Ho Chi Minh City, Vietnam
HCM
100-499 staffs
Talent Acquisiton Team
 	  CHƯƠNG TRÌNH TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC CÔTE D’AZUR (PHÁP)

CHƯƠNG TRÌNH TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC CÔTE D’AZUR (PHÁP)

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