Relationship Manager (Chuyên Viên Quan Hệ Khách Hàng – Mảng Cho Vay Mua Xe)

I. Job Summary: • The job holder is to attain everyday sales target and surpass expectations of customers and acting proactively in building, maintaining the long-term relationship with Car Showrooms/Car Dealers. • The role is responsible for seeking possible opportunities to promote and cross sales other products such as: personal loan, insurance…. II. Key Accountabilities: 1. Build and maintain relationships with Car Dealers and Clients: · Take care activities and business partners to maintain the existing customer base. · Expand the client and partner network for business. 2. Ensure completion of assigned quarterly and monthly business targets · Consulting on products and services of Auto Loan. · Combine cross-consultation with other products of the company. 3. Carry out the process to get the appropriate approval levels. · Directly evaluate clients, suggest approval in accordance with the procedure · Create credit paperwork, guide the client in preparing the loan documents, and submit them in accordance with the company's rules. 4. Follow the activities after disbursement: · Work with other departments after the customer is disbursed to check. · Follow up with client to achieve a safe credit growth rate. 5. Activities assigned by Line Manager: · Achieve client relationship targets and KPI’s as set by the Line Manager. · Perform other task asks as directed by the line manager or regional business manager.

1. Qualification · University Degree majored in Business Administration/Finance & Banking or any related major 2. Work Experience · At least 2 years of Auto loan experience or Car Dealer experience 3. Knowledge · Financial service, banking or Car Showroom knowledge preferred · Sales management activities, Sales execution · Language: English Upper-intermediate · Practical working experience in sales. 4. Skills · Interpersonal Communication skill, Teamwork spirit motivation skill · MS Office (Word, Excel, Access) and knowledge of CRM