Request Material Access (RMA) Executive - 3Rd Party Contract Urgent job

Request Material Access (RMA) Executive - 3Rd Party ContractUrgent job

Negotiable 200 views - Expires in 2 days

What We Can Offer

13th salary, Annual performance bonus, Meal allowance, Social insurance
Online and offline training
Transportation allowance

Job Description

1/ IW Claim check and approval
• Have a fully understanding of Service Contract and Service Bulletin to clarify the repair jobs from Authorized Service Centers (ASCs).
• Review claim settlements to assure the payments received are compete and request ASCs submit supplemental claims as needed
• Detect and verify the In-Warranty (IW) claims from ASCs if it is invalid or not. Giving approval or objection for IW claim and report fraud elements in the claims
2/ Panel RMA claim to vendors
• Monitor and do the spare parts report to claim vendors
• Prepare valid RMA claims based on ASC repair jobs. Collect & distribute appropriate necessary documents & evidences to support insurance claims
• Detect and request ASC to amend if data were not correct.
3/ Improve process and PDCA
• Contribute to process improvement and follow up with process Plan - Do - Check - Act (PDCA)
• Self-control the operation by data and report
4/ Other tasks as required by the line manager
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Job Requirements

• Candidate must possess at least a Bachelor’s degree in any field of studies
• English communication in business level
• Proficient in MS Office and have good IT knowledge.
• Initiative, Responsive, Responsible, and Disciplined.
• Service-oriented, good team player, and able to multi-task.
• Meticulous with keen attention to detail.
• At least 3-4 years of working experience in the related field is required for this position.
• Knowledge of customer service principles and practices is a priority

Job Locations

Bến Nghé, District 1, Ho Chi Minh City, Vietnam
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Sony Electronics Vietnam is 100% foreign capital, belong to SONY CORPORATION JAPAN, with business fields: consumer electronics products, professional equipment and digital products such as tivi, handycam cybershot, LCD projector and Software development … If you have the attributes of being assertive and motivated with the intention of having a career with us, we currently have vacancies for innovative and ambitious individuals to join our team and share in our growth.

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President Place - 93 Nguyen Du, Ben Nghe Ward, Dist 1
100-499 staffs
Ms. Huong
CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

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