Reservations Executive

Negotiable 236 views - Expires in 8 days

What We Can Offer

13th month salary
12 days per year, 15 days after working 3 years at Khiri Travel
Annual Company Trip

Job Description

Job Responsibilities:
• Make arrangements for transportation, hotel accommodation, car rentals, tours, trains, ferries, recreational activities etc.
• To provide effective and timely delivery of travel arrangements with local service providers as requested by Khiri clients (agents and individuals).
• To coordinate travel arrangements where necessary with other Khiri Branch and Country offices.
• Revert proactively to the Sales team and to other Khiri departments deemed as necessary on the feasibility of trip requests.
• Nurture excellent relations with local service providers, other Khiri entities and with clients when necessary.
• Assist with reservations and operations needing special care or when required.
• Ensure that all information pertaining to a trip is provided to the client in a timely and professional manner.
• Provide information on customs and immigration regulations, papers, passports, vaccinations, exchange rates etc. to international travellers.
• Administrative support. Issue, gather and prepare all documents required such as tickets, vouchers as needed.
• Provide feedback on service providers to the Sales/Operations team when quality of service by service provider/s is compromised, delayed or below Khiri standard.
• Ad hoc visits to inspect restaurants and hotels to evaluate the comfort, cleanliness, safety and customer satisfaction.
• Ad hoc tasks as needed and requested by the company, always with a smile.
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Job Requirements

Qualifications, Skills & Experience
• Vietnamese national
• Bachelor degree or previous successful experience in Tourism or Hospitality is preferred but not essential
• A minimum of three years in a similar position in the travel & tourism industry
• Strategic thinker with a creative flair and an ability to generate/develop fresh ideas
• Excellent in English communications
• A thorough understanding of the tourism industry
• Thorough planner of what needs the be done when + action oriented leader
• Ability to build and maintain a good social business network.
• Good organizational and time management skills.
• Energetic and proactive.
• Great team player and able to work as an individual.
• Able to work under pressure.
• Excellent attention to details.
• Proficient with office systems used (K360, Gmail, Google+, Word, Excel)

Additional Requirements
• Demonstrated team player, with a ‘hands-on’ attitude.
• Full attention to detail is absolutely imperative in this role.
• High level of interpersonal skills.
• Manages and achieves all goals through effective time management.
• Very deadline sensitive.
• Organised self-starter with the ability to motivate others, liaise internally and externally and collaborate effectively and constructively with peers and across organisational boundaries.
• A good measure of flexibility required.
• Demonstrating very high accuracy and consistent quality of work
• Be willing to go the extra mile in order to deliver outcomes
• Creative, Innovative, trustful and a champion of the triple bottom-line

Job Locations

Ho Chi Minh, Vietnam

Khiri Travel Vietnam offers specialist services for different segments of the travel industry. Khiri Vietnam offers destination management services for international tour operators, as well as offering Vietnam as a destination for Asian travellers with personalized travel products and services. Khiri prides itself on being the best and most innovative travel company within the Indochina region.

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96E Võ Thị Sáu, phường Tân Định, Quận 1, Thành phố Hồ Chí Minh, Việt Nam
10-24 staffs
CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

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