What We Can Offer
13th month salary
12 days per year, 15 days after working 3 years at Khiri Travel
Annual Company Trip
Job Description
Job Responsibilities:
• Make arrangements for transportation, hotel accommodation, car rentals, tours, trains, ferries, recreational activities etc.
• To provide effective and timely delivery of travel arrangements with local service providers as requested by Khiri clients (agents and individuals).
• To coordinate travel arrangements where necessary with other Khiri Branch and Country offices.
• Revert proactively to the Sales team and to other Khiri departments deemed as necessary on the feasibility of trip requests.
• Nurture excellent relations with local service providers, other Khiri entities and with clients when necessary.
• Assist with reservations and operations needing special care or when required.
• Ensure that all information pertaining to a trip is provided to the client in a timely and professional manner.
• Provide information on customs and immigration regulations, papers, passports, vaccinations, exchange rates etc. to international travellers.
• Administrative support. Issue, gather and prepare all documents required such as tickets, vouchers as needed.
• Provide feedback on service providers to the Sales/Operations team when quality of service by service provider/s is compromised, delayed or below Khiri standard.
• Ad hoc visits to inspect restaurants and hotels to evaluate the comfort, cleanliness, safety and customer satisfaction.
• Ad hoc tasks as needed and requested by the company, always with a smile.
Read full Job Descriptions
• Make arrangements for transportation, hotel accommodation, car rentals, tours, trains, ferries, recreational activities etc.
• To provide effective and timely delivery of travel arrangements with local service providers as requested by Khiri clients (agents and individuals).
• To coordinate travel arrangements where necessary with other Khiri Branch and Country offices.
• Revert proactively to the Sales team and to other Khiri departments deemed as necessary on the feasibility of trip requests.
• Nurture excellent relations with local service providers, other Khiri entities and with clients when necessary.
• Assist with reservations and operations needing special care or when required.
• Ensure that all information pertaining to a trip is provided to the client in a timely and professional manner.
• Provide information on customs and immigration regulations, papers, passports, vaccinations, exchange rates etc. to international travellers.
• Administrative support. Issue, gather and prepare all documents required such as tickets, vouchers as needed.
• Provide feedback on service providers to the Sales/Operations team when quality of service by service provider/s is compromised, delayed or below Khiri standard.
• Ad hoc visits to inspect restaurants and hotels to evaluate the comfort, cleanliness, safety and customer satisfaction.
• Ad hoc tasks as needed and requested by the company, always with a smile.
Job Requirements
Qualifications, Skills & Experience
• Vietnamese national
• Bachelor degree or previous successful experience in Tourism or Hospitality is preferred but not essential
• A minimum of three years in a similar position in the travel & tourism industry
• Strategic thinker with a creative flair and an ability to generate/develop fresh ideas
• Excellent in English communications
• A thorough understanding of the tourism industry
• Thorough planner of what needs the be done when + action oriented leader
• Ability to build and maintain a good social business network.
• Good organizational and time management skills.
• Energetic and proactive.
• Great team player and able to work as an individual.
• Able to work under pressure.
• Excellent attention to details.
• Proficient with office systems used (K360, Gmail, Google+, Word, Excel)
Additional Requirements
• Demonstrated team player, with a ‘hands-on’ attitude.
• Full attention to detail is absolutely imperative in this role.
• High level of interpersonal skills.
• Manages and achieves all goals through effective time management.
• Very deadline sensitive.
• Organised self-starter with the ability to motivate others, liaise internally and externally and collaborate effectively and constructively with peers and across organisational boundaries.
• A good measure of flexibility required.
• Demonstrating very high accuracy and consistent quality of work
• Be willing to go the extra mile in order to deliver outcomes
• Creative, Innovative, trustful and a champion of the triple bottom-line
• Vietnamese national
• Bachelor degree or previous successful experience in Tourism or Hospitality is preferred but not essential
• A minimum of three years in a similar position in the travel & tourism industry
• Strategic thinker with a creative flair and an ability to generate/develop fresh ideas
• Excellent in English communications
• A thorough understanding of the tourism industry
• Thorough planner of what needs the be done when + action oriented leader
• Ability to build and maintain a good social business network.
• Good organizational and time management skills.
• Energetic and proactive.
• Great team player and able to work as an individual.
• Able to work under pressure.
• Excellent attention to details.
• Proficient with office systems used (K360, Gmail, Google+, Word, Excel)
Additional Requirements
• Demonstrated team player, with a ‘hands-on’ attitude.
• Full attention to detail is absolutely imperative in this role.
• High level of interpersonal skills.
• Manages and achieves all goals through effective time management.
• Very deadline sensitive.
• Organised self-starter with the ability to motivate others, liaise internally and externally and collaborate effectively and constructively with peers and across organisational boundaries.
• A good measure of flexibility required.
• Demonstrating very high accuracy and consistent quality of work
• Be willing to go the extra mile in order to deliver outcomes
• Creative, Innovative, trustful and a champion of the triple bottom-line
Job Locations
Ho Chi Minh, Vietnam
