Restaurant Manager

● Responsible for day-to-day restaurant operations with responsibilities involving sales, service, staff management and customer handling

● Review, revise and implement Standard Operating Procedures (SOPs) to meet the changing needs of restaurant operations

● Ensure restaurant meets monthly sales targets, goals and objectives

● Conduct on-the-job training to motivate and build team members’ skills

● Ensure staff understand and adhere strictly to all policies, procedures, standards and guidelines set by the Company

● Perform regular inventory checks

● Manage staff’ onboarding, performance, conflict and/or discipline matters

● Plan and update staff roster timely

● Other ad-hoc operational duties as and when assigned

● Diploma in Restaurant Operations or equivalent with at least 3-5 years of working experience in similar capacity.

● Passionate to serve and have a strong passion for the F&B industry

● Possess excellent communication and interpersonal skills

● Friendly and customer service oriented

● Able to work independently and take initiatives

● Able to remain calm and composed in a hectic and fast-paced environment

● Must be able to work on weekends, public holidays and shifts.

● Native Vietnamese with an excellent command of English

● A good problem solver

● Proficient with Microsoft Office (Excel, Word, PowerPoint), POS System and reservation platforms