Retails Sales Leader

Sales Functions

• Organise and carry out sales training for frontline sales personnel on periodic basis

• To recruit, train and monitor “Super Seller” for branches

• Monitor sales performance via Daily/Weekly/Monthly sales report for all branches

• Planning and executing new & existing product/service launches, preparing and conducting sales presentations to customers and to supervise, plan and implement any promotions

• Involve in planning and executing marketing activities for walk-in sector with Digital Marketing department

• Involve in Social Media marketing events planning and event response analysis

• Liaise with Line Manager & Digital Marketing team to identify potential business opportunities

Customer Care Functions

• To provide customer service to all walk-in and clinic customers in the most courteous, polite and caring manner.

• To handle customer’s complaints via phone call, website enquiry and all company social media platform. Liaise, propose and work with related department for solution

• To provide related information to the customers on the tests on demand.

• To assist the register and payment from walk-in & clinic customers.

• To constantly upgrade your knowledge on healthcare related issues.

• To perform other office duties including reports & correspondences, and any other duties which may arise work or any related works required by the Management

Department Operational Functions

• Arranging the working hours of the Customer Sales & Service Department

• Ensuring the employees comply with the Company's regulations/Rules

• Enhance communication between front liners and other department and provide clear guidance on any latest issues arise

• Oversees the employees performance, recommends training and does staff appraisals. Recommends promotions, upgrading and increments accordingly. To ensure that there is adequate manpower for the Customer Sales & Service Department.

• Submitting daily/weekly/monthly reports to the Directors, Commercial Manager & Senior Operations Manager on the sales & service performance

• Performing any other duties assigned by the management

• Female: Minimum University degree in related field

• Minimum 6 years' relevant experience in related field

• Those who have laboratory, clinic or hospital business development experience are encouraged to apply

• Possess drive, initiative and with good track record of sales

• Possess strong interpersonal, networking and communication skills

• Able to converse well in English is a plus

• Age from 28 - 35 years old

WORKING LOCATION

• 630 Nguyen Chi Thanh, Ward 4, District 11, HCMC

WORKING TIME

• 8 hours/day, 45 hours a week

• Monday – Friday: 8AM – 5PM

• Saturday: 8AM – 1PM

BENEFITS

• 13th month salary, birthday, holiday bonus, New Year, wedding, childbirth, sickness, ...

• Annual leave: 14 days/year

• Annual salary review

• Annual health check-up

• Health check benefits policy for employees and relatives

• Dynamic, youthful, flexible working environment

OTHER INFORMATION

• Salary: Negotiable

• Probation period: 2 months