Sale Supervisor Giám Sát Kinh Doanh
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Mô tả công việc
I. General Information
Job Title : Sales Supervisor
Location : HCM
Report to : Sales Officer/Sales Manager
No. of subordinates: 20 - 30 Sales
II. Job Summary
Key Accountabilities and Performance Measures Impacted for both In-house teams and 3rd Parties as well.
III. Key Roles & Responsibilities
1. Sales operation planning, management and monitoring:
- Delivery the sales targets
- Manage tele sales agents, field sales agent through team leaders
- Maintain of low attrition rate for agents and team leaders
- Agents and team leaders to be fully equipped, trained along with regular coaching to ensure they are able to do their job and perform as per company standards
- Ensure all the audit requirements are met and follows the policies laid down by the company
- Ensure the changes in the policies are communicated in time to staff
2. People development, training and motivation:
- Recruitment of agents
- Termination of agents on account of non-performance / disciplinary issues
- Implementation of any process which helps improves process efficiency
3. Problem Complexity:
- Routine Problem – Agent not reporting to work, non-adherence of the process by an agent / team leader
- Non routine – Non-cooperation by team leaders, agents on a certain policy/process of the company to adhere to the changed policy, non-delivery of targets, reduction of no of seats Performance measures
- Daily & monthly originations of loans/insurance policies
- Daily & monthly productivity MIS reflecting the calling & conversion metrics
- Monthly Attrition MIS
- Updated training deck to be maintained, daily feedback and coaching diary to be maintained. Finally result to show the effectiveness.
- Satisfactory Audit ratings and visit memo’s
Yêu cầu công việc
IV. Job Requirements
1. Qualification: Candidate must possess at least a Bachelor Degree
2. Work Experience: Minimum 3-5 years of experience in related field managing teams, preference to be given to candidates who have experience in sales & distribution in banking/finance companies.
- Preferably Managers specializing in Sales – Tele sales/Telemarketing or equivalent
3. Knowledge: Should have basic knowledge of the financial/insurance products.
4. Skills
- Excellent MS-Office skills
- Good communication skills
- Good team player & fast learner
- Good command over English.
5. Attitude
- Proactive
- Trust-worthy
- Positive thinking
Phân tích mức độ cạnh tranh
VietnamWorks AI
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Giá
29.000đ / lượt
Các phúc lợi dành cho bạn
Thưởng
Chăm sóc sức khoẻ
Nghỉ phép có lương
Thông tin việc làm
16/06/2025
Trưởng phòng
Kinh Doanh > Bán Hàng/Phát Triển Kinh Doanh
Telesales Management, Telesales Marketing, Outbound Sales, Team Management, Sales Supervisor
Tài Chính
Bất kỳ
5
Không hiển thị
Địa điểm làm việc
VNPT Building, 271 Nguyen Van Linh Street, Vinh Trung Ward, Thanh Khe District, Da Nang City
Tam Kỳ, Quảng Nam, Việt Nam
Khánh Hòa, Vietnam
17F & 23/F. Saigon Trade Center. 37 Ton Duc Thang. D.1. HCMC. Vietnam
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