Sales Account Associate

The ODM Group is a leading Promotional Products Marketing Agency founded in 2003. With offices in Hong Kong, China, and Vietnam, we help brands around the world develop innovative promotional products and creative marketing solutions — from initial concept design to final delivery.

At ODM, we value creativity, innovation, and collaboration. Our multicultural team works closely with clients in industries ranging from FMCG to tech, providing a dynamic, fast-paced, and rewarding environment.

We believe in nurturing talent, encouraging personal growth, and celebrating success as a team. If you’re looking to build your career in an international, innovation-driven company, join us!

ROLE OVERVIEW

Are you passionate about client success and building long-term business relationships? Do you thrive in a fast-paced, international environment? We are looking for a driven, energetic Sales Account Associate to join our dynamic team in Vietnam.

KEY RESPONSIBILITIES

1/ Client Management & Business Development:

• Cultivate and maintain strong relationships with both international and local key clients, serving as the primary point of contact for all sales-related inquiries and needs.

• Conduct thorough needs assessments to understand client requirements, challenges, and objectives, and tailor solutions accordingly.

• Present product/service offerings to clients in a compelling manner, highlighting key features and benefits that address their specific needs.

• Monitor client satisfaction levels, proactively addressing any issues or concerns, and ensuring high levels of customer satisfaction and retention.

2/ Sales Strategy Development:

• Support Sales Manager in developing and implementing strategic sales plans to achieve revenue targets and expand market share within assigned territories.

• Stay informed about industry trends, competitor activities, and market developments, providing insights and recommendations to enhance sales strategies based on market research and analysis.

3/ Project Management:

• Negotiate terms and pricing agreements with clients, ensuring mutually beneficial outcomes, and manage contract negotiations and renewals.

• Understand project timelines and planning. Ensure proper project coordination and timely delivery of solutions.

• Prepare regular sales reports and forecasts, tracking performance metrics, pipeline activities, and client feedback to inform decision-making and strategy refinement.

4/ Cross-functional Collaboration:

• Collaborate with internal teams, including Marketing, Design, Merchandise to ensure seamless delivery of products/services and address client needs effectively.

• Bachelor’s Degree in Business Administration, Sales, Marketing, or a related field.

• Minimum 2-3 years’ experience in B2B sales, account management, or client service roles.

• Strong command of business English (equivalent to IELTS 6.5+).

• Excellent communication, negotiation, and presentation skills.

• Energetic, proactive, and highly organized with a commercial mindset.

• Strong project management and problem-solving skills.

OUR BENEFITS

• Competitive salary package with performance bonuses

• 13th-month salary + additional performance-based incentives

• Annual team-building trips and company events

• 12 days Annual Leave + 3 days paid Sick Leave + Christmas holidays

• Social insurance and full labor rights compliance

• Professional development opportunities (training, mentorship)

• Fun, collaborative, and supportive team environment