Sales and Account Manager

Purpose of Role:

• Drive revenue and client success for our AWS and cloud-focused

projects. You'll manage key client relationships and own results from

contract to expansion.

How you’ll work with clients

• Appointed accounts: The Managing Director will lead the first meeting with decision-makers. You will take over from there and work with them or with stakeholders who report to them.

• Self-sourced accounts: You can hunt, own, and follow up independently. Incentives are higher for deals you originate.

Key Responsibilities

• Own post-sale relationships: ensure satisfaction, identify upsell opportunities, and grow accounts

• Act as the main point of contact for client communication, feedback, and escalations

• Join client meetings, and when needed, lead discussions on your own

• Coordinate with technical teams to ensure smooth onboarding, delivery, and alignment

• Achieve quarterly revenue targets and report on performance

• Represent the company professionally to senior stakeholders

• 3+ years in B2B sales or account management, ideally in software or cloud services (AWS a plus)

• Strong communication and interpersonal skills in both Vietnamese and English

• Confident managing relationships with directors level or senior clients

• Proactive, result-driven, and able to work independently

• Prior experience in a software consulting or tech services company is a plus