Sales and Care Trainer

Job Locations: Ho Chi Minh
Login to view salary 441 views - Expires in 6 days

What We Can Offer

Performance pay
Healthcare Insurance
Discounted English courses for employee and family members

Job Description

- Training Design
• Develop annual training plan based on cross functions TNA results
• Execute training plan, guidelines, procedures, forms
• Carry out all training and development programmes
• Follow up and monitor training budget effectively
• Work closely with internal and external training providers on designing course content to match with TNA results
• Maintain & update training materials, training reports.
• Develop training materials that aligned with TNA or upon requests.

- Training Delivery
• Prepare logistic for training courses
• Implement training and development plan of supervisory, officer, staff levels
• Cooperate with internal trainers to roll out training programmes which are developed and administered in house.
• Coordinate with external trainers for training implementation.

- Training Evaluation
• Conduct participants’ evaluations right after completing training programmes.
• Coordinate with department/function heads to evaluate staff performance progress within 3 months after completing training programmes
• Evaluate added value of training courses and provide inputs for following training sessions.
• Control training budget and evaluate return on training investment

- Sales Coaching & Mentoring
• Work closely with centres staff/supervisor/manager to understand centres' performance and area of improvements.
• Follow up with centre's performance and conduct coaching/mentoring sessions to improve performance.
• Follow up to maintain coaching/mentoring effectiveness.

- Quality Control
• Ensure centre's performances with accounts targets.
• Assess and evaluate centres and staff regularly to follow up with their performance.
• Monitor the effective training evaluation system to have detailed data and develop improvement plan.
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Job Requirements

Qualifications:
• Bachelor's Degree from an accredited University
• Already at the same position with at least 2 years experience in training and development
• Multinational organization experience preferred (in the education, consumer or financial industry is a plus)
• Proficient in training, employee performance and development best practice.
• Willing to travel to surrounding provinces

Skills:
• Excellent communication skills with the ability to liaise and negotiate at executive level and above in a professional manner.
• Strong leadership skills and cross cultural understanding.
• Good presentation and persuasive skill.
• Good training material development skill.

Language: English Fluently

Computer: Word, Excel, Microsoft Project, Powerpoint…

Job Locations

146 Nguyễn Đình Chiểu, phường 6, Quận 3, Hồ Chí Minh, Việt Nam
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ILA Vietnam is a foreign owned education and training company. We offer a broad range of educational programmes and services, including:
- English language programmes
- University pathway programmes
- Corporate training
- Teacher training
- Overseas study consultancy and placement services
Our centres are located in Ho Chi Minh City, Hanoi, Hai Phong, Ha Long, Hoi An, Da Nang, Binh Duong, Nha Trang, Bien Hoa, Vung Tau, Can Tho and Kien Giang.

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146 Nguyen Dinh Chieu, Ward 6, Dist. 3, HCMC
1,000-4,999 staffs
HR Department
TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC NICE SOPHIA ANTIPOLIS (PHÁP)

TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC NICE SOPHIA ANTIPOLIS (PHÁP)

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Bằng được công nhận bởi Bộ GD&ĐT Việt Nam do Đại học Nice – Sophia Antipolis (Pháp) cấp có giá trị toàn cầu.

Cơ hội tìm kiếm học bổng Tiến sĩ tại Anh, Pháp và các nước khác dễ dàng hơn.