Sales Executive

Please kindly apply via our internal application form: https://forms.gle/kcP5wKc5GoUxhXZaA

• Develop and maintain strong relationships with key customers, including businesses, running clubs, and triathlon clubs.

• Actively interact with customers through meetings, calls, and networking events to understand their needs, concerns, and interests related to event participation.

• Gather insights on customer preferences, pain points, and purchasing behavior to enhance the sales approach.

• Propose tailored solutions, promotions, and action plans to encourage ticket purchases.

• Track and manage the entire sales process from lead generation to order completion, ensuring smooth execution.

• After closing deals, ensure proper documentation and payment processes, including:

- Preparing quotations and confirming ticket details (list of participants, ticket quantity, pricing, total amount).

- Drafting and managing contracts and sales agreements.

- Issuing payment requests and following up on payments to ensure timely completion.

• Post-sales support:

- Assist customers with redeeming ticket codes and registering on the event system.

- Troubleshoot any issues related to ticket codes, registration errors, or system difficulties.

- Coordinate with internal teams (customer support, IT, event operations) to resolve customer concerns promptly.

- Ensure a smooth experience for customers from purchase to event participation.

• Collaborate with the Marketing team to develop targeted offers and campaigns that align with customer insights.

• Track and update customer data on the CRM system, ensuring a structured follow-up process.

• Work closely with event partners and sponsors to maximize sales opportunities.

• Regularly report on sales progress, market trends, and customer feedback to improve ticketing strategies.

• Provide onsite support during event days to strengthen relationships with clients and ensure a smooth experience.

●​ Bachelor’s degree in Business Administration, Economics, Sports Management, or related fields.

●​ 1–2 years of experience in B2B sales, event ticketing, sports or related industries.

●​ Strong communication and relationship-building skills, with a customer-centric mindset.

●​ Self-discipline, result-oriented and challenge-accepted spirit.

●​ Ability to actively engage with customers, collect valuable insights, and recommend effective actions.

●​ Experience in handling sales operations, including quotations, contracts, and payment tracking.

●​ Ability to handle post-sales support, troubleshoot registration issues, and coordinate with internal teams to assist customers.

●​ Proficiency in Microsoft Office (Excel, PowerPoint, Word).

●​ Analytical skills to assess customer data and improve sales performance.

●​ Self-motivated, goal-oriented, and able to work independently as well as in a team.

●​ Good command of English is a plus.

●​ Experience working with sports clubs, athlete communities, or corporate wellness programs.

●​ Familiarity with CRM systems for customer management and sales tracking.

●​ Understanding of endurance sports (running, triathlon) and event participation dynamics.