Sales Manager

KEY TASKS

Organization:

• Organize and build Country-wide Sales team

• Define job responsibilities for all sales personnel

• Review performance, discipline and termination decisions for Sales team and recommendation to the General Director

• Provide regular performance reports to General Director regarding sales plans vs actual results

• Adopt and Implement the Royal Cargo Global sales policy within Vietnam rules and regulations

• Ensure that sales entertainment/representation expenses are within reasonable limits

• Perform other sales-related functions as required by General Director from time to time

• Set an example of leadership and high standard of work ethic

Sales:

• Lead Sales Initiatives at a Country-wide level

• Provide direction and focus to sales staff in connection with agreed goals and strategies for the department

• Train, develop, improve Selling Skills, Product Knowledge, and sales talent of all Sales Managers, Salesmen, & sales staff

• Develop Sales Tools to equip and assist sales personnel during selling activities

• Develop short and long-term strategies to complement the overall goal of the Sales Department

• Implement Sales Strategies in all Vietnam branches in accordance with the overall goals and targets set for Royal Cargo Vietnam

• Develop KPI for sales personnel to ensure the profitability for the company while in compliance with company rules and regulations.

• Set up and update training material to train sales members.

• Set up individual KPI, monitor and report.

• Enforce Sales Systems and drive sales performance

• Ensure that Sales personnel comply with procedures in supporting the Global Sales initiatives through sales leads, reports, and data entry in the Sales Platform/System of the company.

• Establish process for monitoring performance measures for all sales personnel and their sales activities.

• Develop a Sales plan for all Vietnam branches, including sales geo-mapping.

• Establish a dynamic and healthy pipeline for Sales to ensure growth

• Help to acquire, retain, and grow market share and customer share of wallet

• Define and provide insights to improve sales performance, customer retention and identify growth opportunities

• Support Sales personnel in developing and cultivating customer relationships for all Vietnam branches.

• Support Sales RFQs, KPIs, CW training

• Keep up with the latest industry developments, trends, and pricing indications in the local market.

• Work with relevant Department Managers to ensure solution/capabilities are developed to address requirements and customer needs while ensuring that the company’s interests are upheld

• Regular coordination with Product Heads regarding quota performance/product changes and/or enhancement

• Establish and maintain productive relationships across the various levels of the organization

• Compliance to all rules, regulations, and KPI attainment

• Review all SOPs/SIs with Product Business Units to ensure adherence to customer commitments

COMPETENCIES

• Business

Results Orientation

Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses on self and others to achieve targets aligned with business goals.

• Personal

Building and Managing Partnerships

Uses interpersonal styles to create and sustain effective relationships with business partners (e.g. suppliers, industry groups, competitors, government entities) and colleagues; is open to approaches that meet mutual goals.

Adaptability

Responds positively to change; maintains effectiveness when confronted with new work situations or the uncertainty and ambiguity that come with change; is open to new ideas, assignments and approaches.

Striving for the Best

Challenges self and others to exceed standards and achieve extra-ordinary results, striving for best in class; is not easily deterred when obstacles or delays are encountered.

Initiative

Has inclination for taking action, making decisions and proactively seeking opportunities by considering both current and future possibilities; is a self-starter.

• Leadership

Developing People

Facilitates the development of others through personal involvement in coaching, mentoring and sponsorship; creates an environment that fosters learning, growth and development to improve Royal Cargo Vietnam's capability to achieve the strategic vision.

Building and Leading Teams

Knows the talent needs of the team; identifies, attracts, and develops the people who can meet those needs; encourages effective cooperation among team members and between teams; inspires team spirit and the commitment to achieve high standards of performance.

Maximizing Individual Performance

Gives clear directions and ensures others know what is expected of them; monitors and reviews performance, providing support and guidance to ensure success; enforces quality standards and agreed upon commitments, addressing performance problems in a timely, tactful but direct manner.

JOB REQUIREMENTS

Education and Experience

• Any combination of education and experience that would likely provide the required knowledge and abilities necessary for satisfactory job performance.

• Experience in international freight forwarding and logistics is a must. Minimum of 8 years including at least 3 years in a management position.

• A Bachelor’s degree with major course in Management, Marketing or related discipline. Post graduate degree preferred but not required.

• Core Competency: Customer Focus, Teamwork, Communication, Problem Solving

• Management Competency: Leadership, Planning, Guiding and coaching, Motivation, Change management.

Skills/Qualifications

• Computer literate

• Excellent business sales and marketing skills.

• Excellent negotiation and customer service skills.

• Excellent communication (written and spoken) and interpersonal skills

• With good network and strong presence in the market.

• Highly motivated, energetic, disciplined and has excellent presentation skills.

• Has a good understanding of the industry.

• With own car/vehicle and valid driver’s license