Sales Representatives

Job Purpose

The Account Executive is the frontline representative of MixTape Wholesale, responsible for managing day-to-day customer relationships, driving sales, and expanding our presence in Vietnam’s F&B scene. You’ll work directly with bars, restaurants, cafés, and retail shops to ensure every outlet has fresh, high-quality craft beverages—while building strong long-term partnerships.

Key Responsibilities

Sales & Account Growth

• Visit assigned outlets weekly to take orders, upsell, and build trust

• Identify and onboard new accounts within your territory

• Achieve monthly sales, volume, and distribution point targets

• Conduct in-store tastings, trainings, and product education with staff

Customer Relationship Management

• Serve as the primary point of contact for assigned customers

• Ensure client satisfaction, resolve issues quickly, and maintain high retention

• Work with Operations to coordinate timely, accurate deliveries

• Maintain excellent communication with customers through phone, chat, and visits

Execution & Visibility

• Ensure all accounts have up-to-date POS materials and product visibility

• Confirm cold-chain storage and product handling is in line with brand standards

• Monitor competitor activity and report market trends to managers

Reporting & Systems

• Record visits, orders, and feedback daily in MS Teams or CRM system

• Submit accurate weekly reports and account status updates

• Flag any AR (accounts receivable) risks or overdue invoices to management

KPIs (Key Performance Indicators)

• 12+ new buying accounts per quarter

• ≥ 120M VND monthly revenue

• Product availability in 95% of assigned accounts

• ≤ 5% overdue AR over 30 days

• ≥ 95% data accuracy and CRM updates

Must-Have:

• Vietnamese nationality

• Basic spoken English

• Strong interpersonal and communication skills

• Ability to work independently and manage a sales route via motorbike

• Flexible, responsible, and eager to grow

Preferred:

• 1–3 years experience in F&B, beverage, FMCG, or hospitality sales

• Previous experience in field sales, account service, or distributor networks

• Familiarity with basic reporting tools (Excel, Teams, CRM)

Department: Sales & Account Management

Location: Ho Chi Minh City, Vietnam

Reports To: Territory Manager

Work Schedule: Full-time, 6 days/week

Salary Band: 10,000,000 – 12,000,000 VND/month (gross)

Commission & Bonus: 6% commission on new accounts (first 3 months), 1.5% on ongoing sales, KPI-based quarterly bonus