Sales Supervisor

General Information Job Title : Sales Supervisor Division : Sales Department : Branch Management Location : Ha Noi/HCM Report to : Sales Manager/Branch Head No. of subordinates : 04 to 06 Team Leaders I. Job Summary: The key purpose is to lead a sales team in a customer service center and sales. This includes the responsibility of coaching, training the sales team to perform respective sales calls process professionally and effectively. Especially sales target, COA, productivities and Fraud. The role is also responsible for seeking possible opportunities to promote and improve Field Sales. II. Key Roles & Responsibilities 1. Sales planning: • Setting up SMART target for sales team, contributing to company sales forecast. Proactively propose/ contribute to micro-marketing. 2. Sales execution: • The role will require ensure that the sales plan, events, activities… are well briefed to sales team, and will be completely & effectively executed in the field. 3. Sales analysis: • To perform sales analysis on monthly basis, ensuring both gaps and potentials are identified and proper action will be taken to maximize sales achievement. 4. Team motivation: • To ensure incentive schemes are properly run, the best performers will be recognized and rewarded. 5. Any other tasks • Reports of Key Line Trainers

Job Requirements (Please specify minimum qualifications of the person who can work for the position effectively) 1. Qualification • University Graduate, Business Management or Marketing subjects are advantages 2. Work Experience • At least 2 to 3 years of relevant experience 3. Knowledge • Financing, banking knowledge 4. Skills • Teamwork spirit motivation skill • MS Office (Word, Excel, Access) and knowledge of CRM • Solid command of spoken and written English and Vietnamese This job description is reviewed on annually basis and subject to change upon business requirement.