Sales Support & Analyst

1. Job Summary

- Responsible for maintaining timely and effective operation support to a sales team, unit, or department; but is not limited to all aspects related to regular works so that sales team have more time for field works and develop new business

2. Key Duties & Responsibilities

- Managing the correspondence between Sales Team and their Distributors.

- Supporting the Sales Team and Distributors to link with the operation and back-office team.

- Develop tools for sales data analyst to support line manager’s final decision.

3. Key Activities/ Tasks

3.1 Supervising Operation team to ensure the whole process is handled smoothly by receiving and analyzing inquiries from Sales team / customers (30%):

- Manage ambitious agreed target and share objectives on a monthly, quarterly, and annual basis to achieve KPI’s.

- Ensure accurate compilation and related reporting of operational and financial information about the

- Double check sales orders from sales team or customer then coordinate with Sales Admin to

proceed those orders.

- Proactively noticing Sales team of any potential opportunities, potential customers, any problems

likely to affect customer relationship.

- Communicating with customers on Sales team’s behalf (shipment status update, dealing with

claims, payment process and other related issues).

3.2. Support for Line Manager (30%):

- Process and analyze statistical data of products to collate key themes and trends, to make full market reports.

- Provide information for forecasting activities.

- Work with Line Manager to evaluate, assess the compliance of sales activities & promotions.

3.3. Support for Sales Team in genera (30%):

- Support sales create new product code, vendor code, and customer code on system.

- Support sales to compose all documents for approval, quotation, contract.

- Support sales to generate data for sales reports.

- Support sales to calculate monthly sales incentives to all sales representatives.

- Support the others works related when sales team are on field.

- Support sales to cross check Distributors commission.

3.4. Other tasks required by direct management and sales team.

• Male/ Female; aged 24 and above.

• Graduated from business college, university, or relevance.

• Working sales experience in FMCGs industry and minimum 03 years of experiences in the same position.

• Good interpersonal skills, ability to effectively manage the relationship with other teams.

• Strong collaborative skills in working with different customer styles.

• Ability to provide sophisticated reporting and interpret complex data.

• Advanced Excel skills including pivot tables, graph design and building detailed formulas.

• Advanced data analytic skills.

• Effective planning and implementation skills.

• Sales skills and customer care.

• Presentation skills.

• Problem-solving skills.

• Skills of analysis, synthesis, and reporting.

• Honest, good attitude, progressive spirit.

• Working independently and under pressure.

• Positive thinking, keen, creative, active and open.

• Passion, enthusiasm in the work and in the assigned plans.

• Professional, proactive and responsible working style at work.