Sales Support Executive

Established in 2003, Kaiser is working with a group of experienced staff we had rapid growth during recent years and moved to a league of key suppliers of organic chemicals in South East Asia, especially in Vietnam.

For the demand of business development, we are looking for talents who have passion and interest in developing our Company being on board for catching coming business opportunities.

MAIN PURPOSE OF THE POSITION:

• Ensures customer orders are processed accurately and timely.

• Good communication cross team as well as with third party.

• Play a key role in supporting the sales operations: deliver excellent service.

JOB DESCRIPTION:

* Sales Order Management

- Processing sales order accurately in system

- Prepare order related documents and delivery.

- Stock and delivery pairing

- Tracking delivery status

* Customer Support

- Handle order coordination

- Act as full backup for sales according to customers’ inquiries

- Maintain & update accurate customer information & transaction history in system

* Document & Reporting

- Generate daily/weekly/monthly sales & other reports related to management

- Ensure all documents in complete & comply with company policies and audit requirements

Knowledge

• Bachelor’s degree from University in Administrative or related fields.

• Minimum 2-3 years relevant experience for import and export operations. Logistic knowledge will be appreciated.

Skills

• Excellent communications skills (both English and Vietnamese) & coordination skills.

• Proficient in Microsoft Excel and other Office tools

• Strong organization skills & attention to details

• Team working, well-planning, strong analytical, reporting, and problem-solving skills.

• Ability to manage multiple tasks and deadlines

Behavior

• Self-motivated as well as good teamwork spirit.

• Positive thinking.

• Quick to react.

• Willing to work overtime in case work requires.