Sales Support (Logistics)

1/ Support for Strategic Sales:

• Support field sales in daily basic activities to contribute to the team achievement

• Check Rate for rate request, tenders, and projects when sales are not in the office.

• Prepare and send the quotation to customers/sales.

• Send SOP/quotation to Customer Service (CS) departments for handling won shipments

• Follow up with customers/sales/CS if any arising troubles/issues during the process.

• Train Sales newcomers for systems and procedures.

• Prepare contract and get signed from all related departments.

2/ Sales Performance Management:

• Prepare weekly/ monthly sales report of both sales system and actual performance to Sales Manager.

• Control customer satisfaction for Strategic Sales Team.

• Coordinate with related department sales when having new projects/tender/trade-lane development.

• Ad-hoc report/task requested from Strategic Sales Manager.

• Minimum 2 years of working experience in the Logistics or Freight Forwarding industry

• Experience working for a logistics or freight forwarding company is an advantage

• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook); experience with Power BI is a plus

• Solid understanding of the logistics and freight forwarding field

• Bachelor’s degree in Logistics, Supply Chain Management, or other related disciplines

• Customer-oriented with a strong service mindset

• Possess commercial awareness and good business sense

• Self-motivated, proactive, and able to work independently