Sales Support [Up to 20Tr]

At RCE, we’re redefining how the construction equipment industry works across Asia. Since 2018, we’ve helped hundreds of customers in Vietnam access high-quality used machinery from Korea, Japan, and China, backed by fast service and flexible financial solutions.

We’re not just an equipment dealer — we’re building a global platform that connects buyers with reliable machines and smart financing. With offices in Seoul, Tokyo, Hanoi, and Ho Chi Minh City, RCE brings global scale to local success.

Our milestones:

• Raised $5M Series A from top Korean investors (2022)

• Recognized as a “Baby Unicorn” by the Korean Government (2023)

• Tripled gross margin in 2024 through data-driven innovation

We’re growing fast — and looking for ambitious, proactive talent to grow with us.

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About the Role

We’re hiring a Lead Generation Specialist to join our Sales Support Team in Hanoi.

In this role, you’ll be the bridge between our Ho Chi Minh Sales Team and potential customers — generating and nurturing leads through Facebook, Zalo, and CRM systems (Zendesk). Your mission: ensure a steady flow of qualified leads that directly support sales growth in Southern Vietnam.

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Key Responsibilities

• Manage and operate Facebook & Zalo channels to attract and qualify leads.

• Identify, contact, and build relationships with potential buyers of used construction machinery.

• Maintain detailed lead records, communication history, and status updates in Zendesk CRM.

• Support the HCMC Sales Team by following up with cold and warm leads to move them toward conversion.

• Design and execute lead nurturing campaigns to re-engage inactive prospects.

• Prepare weekly reports on lead volume, conversion rate, and engagement activity.

• Collaborate with the Marketing Team to align campaigns and optimize inbound lead flow.

• Conduct “happy calls” with customers who have purchased our machines to ensure long-term satisfaction and retention.

Requirements

• 1–3 years of experience in digital marketing, telesales, or CRM-based sales support.

• Strong understanding of Facebook & Zalo lead generation.

• Excellent communication skills in Vietnamese, with basic English for internal communication.

• Highly organized, detail-oriented, and comfortable working independently and remotely.

Nice to Have

• Experience with Zendesk CRM or similar platforms.

• Strong Excel skills or experience in data reporting.

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Why You’ll Love Working at RCE

Career Growth & Training

• Comprehensive sales and negotiation training program.

• Direct mentorship from Korean managers and global experts.

• Fast-track career path — many team members become top performers within one month and grow into leadership roles.

Attractive Compensation & Benefits

• Fixed salary: 12–20 million VND

• Performance-based commissions & long-term incentive plans

• Company-provided laptop & personal phone

• 50% support for driving license fees

• Full social & health insurance and paid leave per government regulations

Vibrant, High-Energy Culture

• Work with a passionate team driving innovation in the heavy equipment industry.

• Gain hands-on experience in B2B sales, customer engagement, and market expansion.

• Be part of a fast-scaling company that rewards initiative, learning, and performance.