SCM Regional Business Solutions Expert

Thương lượng
Urgent

Hết hạn trong 12 ngày
376 lượt xem
Hồ Chí Minh

Mô tả công việc

MAIN PURPOSE



- Support Regional Office as SAP maintenance and support Center.

- Provides Application Managed Service (AMS) in APAC region for the various enterprise applications troubleshoot and resolve issues & requests within targeted SLA.

- This role uses consulting skills, business knowledge, and SAP solution expertise to effectively integrate SAP technology into the business environment to achieve expected business results.



DIMENSION:



Geographical area under responsibility: Asia Pacific







KEY RESPONSIBILITIES



- Act as point of contact to analyze and fix application and system issues PTP/ITD area, ensuring SAP services are available and reliable. SAP Modules: MM, IBP, and SD

- Support month end or year-end closing activities, proactively monitor and take actions to prevent erroneous postings, wherever applicable.

- Responsible for Supply Chain, Planning and Logistics, and provide system domain knowledge

- Responsible for SCM Incidents, Problems and Change Requests, and provide intervention guidance and proactive solutions when required.

- Assist user in requirements gathering, preparation, and follow through of Change Requests

- Assist in CR release and implementations/roll-out by preparing test script/ test scenario or conduct/coordinate or support users in carrying out User Acceptance/Regression Test.

- Manages incidents reported by user and follow-up promptly with RCA and CAPA approach and industry best practices

- Acts as liaison for troubleshooting and support: investigate, analyse, and solve software problems and map business requirements, processes, and objectives; develop necessary modifications to satisfy needs.

- Maintain a thorough knowledge of the organization and adheres to all organizational standards.

- Provide support outside regular office hours.

- Any other ad-hoc duties assigned.

Yêu cầu công việc

- Bachelor's Degree in I.T, Computers or related field

- SAP ECC 6.0/S4 HANA experience

- Experience and knowledge of key integration points between SAP modules

- Business knowledge and process design skills in Supply Chain, Planning and Logistics.

- Experienced in system integrations between SAP systems, and with 3rd parties systems

- Possess basic knowledge of SAP authorization troubleshooting.

- Self-motivated and detail-oriented

- Project management, ITIL and/or ITSM experiences

- Effectively communicates technical concepts to users and business concept to tech team

- Must be able to multi-task, work independently as well as a team player and manage own workload under tight deadlines with minimum supervision.

- Possess good analytic thinking and problem-solving skills.

- Ability to work well on cross functional project teams and foster team commitment to tasks.

- Develop relationships with internal and external stakeholders.

- Excellent analytical, interpersonal skills and proficient in English.

- Ability to speak other languages will be an added advantage. Example, Mandarin, Bahasa Malaysia/Indonesia, Thai, Japanese, Korean etc.

Các phúc lợi dành cho bạn

Chăm sóc sức khoẻ

Social insurance, health insurance, unemployment insurance - from starting date

Nghỉ phép có lương

14 days annual leave

Máy tính xách tay

Laptop
Tỷ lệ cạnh tranh

Tỷ lệ cạnh tranh

VietnamWorks tính toán tỷ lệ cạnh tranh của bạn dựa trên thông tin ứng tuyển của bạn và so sánh nó với các ứng viên khác cho công việc này sau khi bạn ứng tuyển.

Tỷ lệ cạnh tranh

Tỷ lệ cạnh tranh

VietnamWorks tính toán tỷ lệ cạnh tranh của bạn dựa trên thông tin ứng tuyển của bạn và so sánh nó với các ứng viên khác cho công việc này sau khi bạn ứng tuyển.

Thông tin việc làm

25/04/2024

Nhân viên

Công Nghệ Thông Tin/Viễn Thông > Quản Lý Công Nghệ Thông Tin

Công Nghệ Thông Tin, Quản Trị Hạ Tầng CNTT, Hạ Tầng Công Nghệ

Bán lẻ/Bán sỉ

Bất kỳ

Không hiển thị

Không hiển thị

Địa điểm làm việc

Vietcombank Tower, Công trường Mê Linh, Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Việt Nam

Shiseido Cosmetics Vietnam CO., LTD
Shiseido Cosmetics Vietnam CO., LTD
Shiseido Cosmetics Vietnam CO., LTD

27th Floor, Vietcombank Tower, 05 Me Linh Square, Ben Nghe Ward, District 1, HCMC

(Xem bản đồ)
500-999 nhân viên
Ms. Như - HRBP

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