Scrum Master

The Senior Scrum Master acts as a Guide/Coach for multiple teams, taking responsibility for large products/releases involving several teams and departments. Beyond supporting high team performance, this role must actively detect and remove risks/issues at the inter-team level, coach Junior/Scrum Master Specialists, and drive the Evolving of the Agile Organization.

Detailed Description:

Managing Products with Agility:

• Use advanced techniques to guide the PO and teams in managing the Product Backlog in complex/multi-product environments.

• Facilitate the team to define and clearly understand the Vision and Product Goals.

• To make use of appropriate techniques, best practives to guide and supporer product owner in managing Backlog effectively

• Provide support to create and track the work plan in SDLC

Developing & Delivering Products Professionally:

• Coach and Train the teams on how to self-organize and work effectively with an Agile/Scrum mindset.

• Guide and support the teams in planning, monitoring, and controlling big Releases (Scope spanning multiple Sprints).

• Guide the team in working cross team and departementes, including but not limited to: - Organize communication and alignment across teams - Plan and track integration plans - Ensure transparent communication and information effectively

• Actively detect and resolve/remove inter-team issues/risks ASAP.

• Ensure all scrum events are fully executed and performed proactively and effectively

Developing People and Teams:

• Provide coaching services for individuals and junior Scrum Master to work effectively using Agile frameworks

• Effectively make use of the frameworks' knowledge, best practices and previous experience to actively consult, support, facilitate problem solving between individuals, team following Agile Mindset

Evolving the Agile Organization:

• Guide and support Junior Scrum Masters to ensure the quality of their assigned work.

• Directly create training materials and teach topics related to effective Agile/Scrum practice for the entire organization.

Requirements:

• Minimum [4-5] years of experience working as a Scrum Master, with at least 2 years working with multi-teams or large programs/products.

• Advanced Scrum Master Certification (e.g., PSM II, A-CSM) or specialized Scaling Agile certifications (e.g., SAFe SM, LeSS, Nexus) are required.

• Experience in participating in creating documentation and organizing internal training programs on Agile/Scrum.

• In-depth Coaching and Mentoring skills for individuals and other Scrum Masters.

• Servant Leadership and Change Management skills.

• Excellent communication and negotiation skills at the departmental/organizational level.

• Jira Proficiency: Expert in managing backlogs, sprints, velocity, and progress reports (including Burndown, Control Chart, and CFD).

• Jira Customization: Capable of customizing workflows, setting up automation rules, and building filters/dashboards for risk detection and tracking.

• Confluence Expertise: Skilled in using Confluence for team documentation, recording decisions, and capturing process improvements (e.g., retrospectives).

Benefits:

Salary & Allowances

• 13-month salary with annual performance bonus, project incentives, sales incentives (based on position)

• Lunch allowance: 730.000 VND/month

• Special occasion bonus: 3,000,000 - 5,000,000 VND/year

• Annual leaves: Up to 20 days/year (based on levels)

• Health: Social insurance, premium health insurance, yearly health check

• Laptop, screen and other needed facilities/accounts/tools for work

Career Growth

• Yearly salary review and promotion.

• Diverse career path: Management or Expert and functions rotation opportunity.

• Free learning sources in Udemy, Coursera, O'relly platforms; internal workshop, certification sponsorship.

• Recognition and awards at team and organizational levels.

• Grow your career with opportunities across the dynamic ecosystem of Techcombank & Masterise Group.

• Access special loan offers with competitive interest rates and flexible grace period options tailored to your financial needs.

Working Environment

• Open & collaborative working space fosters both individual focus and teamwork activities

• Young, dynamic, and collaborative working atmosphere

• Unwind zones: gaming, table tennis, yoga, gyms, bath rooms.

• Personal lockers with QR code access.

• Quarterly/yearly teambuilding & engaged internal events.