Scrum Master

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What We Can Offer

KPI Bonus & 13th salary
Health care
15 annual leave

Job Description

***Overall Job Purpose:
The ServiceNow SCRUM master is required to play a key role in a growing ServiceNow Implementation practice in order to develop scalable solutions and provide technical advice to plan and execute multiple ServiceNow development stories and tasks. The ServiceNow SCRUM master will have experience in SCRUM processes and leadership involving multiple ServiceNow development sprints and be able to execute sprint planning, delivery and business estimation services with a team of consultants, developers, and quality assurance in the UK and Vietnam to effect efficient and quality development deliverables.

*** Main Duties of Job:
• Facilitate sprints, daily scrums, sprint planning, workshops and retrospective meetings
• Facilitate effective sprint related communication across agile team, stakeholders, process owners, customers and the wider SCC business.
• Work with product owners to prioritise backlogs and new requests
• Resolve conflicts that occur both within processes, and demands for resource
• Build a productive environment where team members are willing to contribute to improve the productivity of the team
• Grow the team to become self-organising and cross-functional
• Be an advocate for Agile implementation across the wider SCC business
• Work closely with other Scrum Masters, contributing to the successful creation and development of a community of best practice, promoting excellence in agile methodology
• Educate and mentor each team in the most appropriate methodology to achieve the desired goal be that Scrum, Kanban, SAFe and other Agile methods ensuring that the agreed upon Agile process is being followed to deliver value to both business and customer
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Job Requirements

• Implemented Scrum and/or other agile practices within a predominantly waterfall culture
• Supported the adoption of Agile principles and practices leading to cross functional maturity within the teams and company.
• Coached, mentored and educated teams acting as an enabler for continuous improvement
• Experience of working with virtual and/or offshore teams
• Developed a continuous learning environment, identifying ways to strengthen the team's understanding of Agile/Scrum concepts and principles as they relate to technical capability
• Be servant leader who can role model the desired culture, values and behaviours
• Be familiar with and have experience on widely successful Agile technologies: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing and Agile Games
• Big picture thinking and commercial awareness
• Experience working within an ITIL framework

Job Locations

8th Floor, Mapletree Business Center, 1060 Nguyen Van Linh Blvd, Dist.7, Ho Chi Minh City

People do business. We make it work.

We enable people to do business by planning, supplying, integrating and managing their IT. We make IT work through partnership, knowledge and passion: trusted to run IT infrastructure and services for leading business across Europe for over 40 years.

We runs IT infrastructure and services for over 2,500 customers in more than 50 countries. We operate out of 75 locations in the UK, France, Romania, Spain and Vietnam. International scope and scale is what makes SCC the first choice for customers, partners and employees. We achieve this by nurturing a winning, global network of partners to create enduring value to our customers.

SCC Vietnam plays a key role in providing internal and customer services to the UK and French businesses in the group by working directly and collaboratively with the teams in the Romania, France and the UK every day.

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8th Floor, Mapletree Business Center, 1060 Nguyen Van Linh Blvd, Dist.7, Ho Chi Minh City
5,000-9,999 staffs
HR Department


360 giờ học linh động, phù hợp với học viên vừa học vừa làm.

Bằng được công nhận bởi Bộ GD&ĐT Việt Nam do Đại học Côte d’Azur (Pháp) cấp có giá trị toàn cầu.

Cơ hội tìm kiếm học bổng Tiến sĩ tại Anh, Pháp và các nước khác dễ dàng hơn.