Sea Customer Service, Hai Phong

- Communicate with shippers and oversea agents to receive and protect booking in advance

- Check sailing schedule and availability with the carrier

- Request Booking with the carrier and receive Booking Confirmation from the Carrier

- Well knowledge of AMS / ACI / ISF filling for US/CA route

- Closely tracking shipment status of both LCL/FCL to assure customers are timely informed if any changes

- Confirm and check selling rates availability through Quote Assist or Sales person - Ensure the accuracy of Bills without error.

- File Manifest, send the AN to the customer, follow trucking and delivery cargo to the customers.

And then make D/N and send the Invoice to the customer

- Consulting/advising on customs documentation tasks when being asked, if any.

Experience and Qualifications

- College or university degree, majoring in Foreign Trade, Business Administration or relevant fields

- 3 - 5 year experience working for middle size or big forwarding companies in the same position

Required Skills

- Be honest, active, disciplined, team works spirit and punctuality

- Have good communication skills in English and Vietnamese both in speaking and writing

- Be reliable, highly responsible at work

- Be good at planning/organizing and time management

- Have ability to work independently, under pressure, and overtime to meet deadlines

- Have good computer skills (Word, Excel, Outlook etc.)