Sea Logistics Business Development Manager

Sea Logistics - Business Development will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence. You will focus on developing + diversifying business in line with financial + volume targets. He/she will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives:

- To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals

- To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business Development teams, including pricing decisions.

- To monitor competition by gathering current marketplace information on pricing + products

- To report customer feedback to the CCL team, supporting resolutions as required

- To align with CCL colleagues when onboarding new customers

- To maintain + update the most relevant customer information in internal systems

- To regularly review customer portfolios with the CCL Managers + team

- To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL

- Bachelor’s degree in economics, Import/ Export, Logistics, or related fields

- At least 03 years working experience in Sales of Freight Forward. Experience in Sea Logistics is an advantage.

- Having good knowledge of foreign trade, forwarding, import/ export process and custom

- Customer orientation

- Good at communication, conflict resolution, problem solving & time management skills.

- Good at Analytical & Organizing skills.

- Good commend of English