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Mô Tả Công Việc
• Receive communication requests from Seller Communication workflow, clarify to ensure the right implementation across 3 components:
• Who: Target Audience
• What: Communication Content
• Where & When: Channel & Timing
• Set up communication across channels as per alignment
• Monitor communication execution to ensure the right setup and escalate in case of issues
• Evaluate the performance of communication set-up to advise learning for Project owners & Cross functional teams
• Optimize & control the channel efficiency
• Able to multitask and manage multiple projects
• Assisting team leader in other tasks assigned
Yêu Cầu Công Việc
• Have a good sense of process understanding and optimization.
• Comfortable with technical setup and mass communication tracking
• Experience/ knowledge in communication content design is a plus.
• Enjoy a fast-paced environment and be willing to learn.
• Ability to work independently and proactively
• Written and verbal communication skills (Vietnamese & English)
• Experience in e-Commerce Industry is a plus