Seller Operations Excellence, Senior Associate (Mplog, HCM)

Seller Operations Excellence, Senior Associate (Mplog, HCM)

$500 - $1000 265 lượt xem - Hết hạn trong 2 ngày

Các Phúc Lợi Dành Cho Bạn

Annual Bonus
Aon Insurance for all family member
Training

Mô Tả Công Việc

- Drive Seller Operations to achieve higher Operational efficiency and provide better Customer Experience
- Identify operational or knowledge gap from sellers and build a training plan/content. Collaborate with Engagement team to conduct training
- Conduct offline/online (livestreams, workshops, conferences, etc.) training for new and existing sellers and monitor training effectiveness and evaluate sellers’ feedbacks for improvement.
- Create and maintain detailed training materials for presentations in high-quality and up-to-date content to enhance seller performance, introduce new features, etc.
- Foster strong positive relationship with Lazada sellers
- Solve logistics problems and complaints from sellers
- Analyze dashboards related to performance of sellers and 3PLs, identify root cause and develop solutions to current problems
- Work with Commercial and operational stakeholders such as First-Mile team, Sort, Platform, Hub, KAMs to improve sellers' logistics experience
- Collect and share market intelligence knowledge
- Work closely with Seller Experience & Regional teams to facilitate product enhancement/service enhancement that enables sellers to perform better
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Experience:
• 2+ years of working experience in Logistics / eCommerce / Project Management / Operations
Qualification:
• Associate’s or Bachelor degree is required.
Competency:
• Proven ability to work independently with minimal supervision
• Excellent organizational skills and able to follow through tasks
• Possess a strong analytical & problem solving skills
• Portray a high degree of curiosity & quick learning ability
• Excellent communication skills (moderate English)
• SQL literacy is a plus

Địa Điểm Làm Việc

Số 260 Quang Trung, phường 10, quận Gò Vấp

Về Chúng Tôi

Founded in 2012, Lazada Group is Southeast Asia’s leading eCommerce platform. With a presence in six countries – Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam – we connect this vast and diverse region through our technology, logistics and payments capabilities. Today, we have the largest selection of brands and sellers, and by 2030, we aim to serve 300 million customers. In 2016, Lazada became the regional flagship of the Alibaba Group, and is backed by Alibaba’s best-in-class technology infrastructure.

LAZADA EXPRESS is Lazada’s in house logistics business, one of the strategic pillars of Lazada Group, with over 1,400 staff members. We provide end-to-end delivery services, covering the first through last mile. We build the infrastructure to enable e-commerce growth and work with external logistics partners to revolutionize the B2C logistics industry across our six countries.

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Phúc Lợi Công Ty

Premium Insurance

Full - time employees and immediate family ( including children, spouse or legal partner)

Modern and innovated facility

Cool office and a wide pantry with full of access to food & beverage all day long

Team Activities

Organize quarterly activities and team building for each function to build up employee engagement

Bonus

Depend on employees and company business performance

Laptop

For all levels

Annual leave

15+ days/year & Christmas Day

Hình Ảnh Văn Phòng

Địa Điểm Công Ty

Head office: 19th Floor, Saigon Centre, Tower 2, 67 Le Loi, Ben Nghe Ward, District 1, HCM City, Vietnam

Liên Hệ

Mrs. Hieu

CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

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