Senior Administrative Officer

• Provides customer services, not limited to walk-in, phone calls and emails, keeping track of all transaction documents in the client database for our real estate agents/advisors

• Provides secretariat support to the directors

• Complete paperwork for all real estate transactions in a timely manner to ensure a deal is closed as quickly as possible

• Monitor deadlines and provide notices to appropriate parties when necessary

• Schedule necessary appointments with all parties, including open houses and the final walkthrough

• Help organize community outreach events to improve our standing in the local area to continuously build our brand

• Assist to produce all marketing materials including brochures, flyers, online marketing, social media posts, etc.

• Compile and distribute weekly/monthly reports and communicate key results to the rest of the team to ensure company goals are being met

• Deliver concierge-level customer service to sellers, buyers, customers and lenders to improve customer satisfaction ratings

• Participate in training sessions to improve skills with administrative tasks in the real estate industry

• Perform any other ad-hoc assignments.

* Working time: Monday to Friday (9AM to 6PM) Saturday morning (9AM to 1PM

• Preferably with at least 1 year of admin/office experience

• Diploma or equivalent.

• Be proficient with MS Office software applications (Excel, Word, PowerPoint)

• Strong communication skills , both written and verbal in English

• Strong organization skills with the ability to multi-task and prioritize with minimum supervision.

• Able to work on own initiative and under stressful conditions.

• Willingness to learn and develop skills to improve work performance.

• Detail-oriented and capable of multitasking in a fast-paced environment

*Benefits:

• Comprehensive training and mentorship program to support your professional growth.

• Opportunity to be part of a dynamic, high-performing team.