Senior AI Product Manager - Payment Authentication And Digital Identity

How You'll Make an Impact

As our Product Manager, you'll be at the forefront of transforming market needs into impactful, world-class products that solve large-scale problems for our clients. You'll take extreme ownership of your assigned product lines within the Trust Vision department, driving their success from concept to market leadership.

What You'll Do

• Understand market needs and customers' pain points, stay updated on market trends, create a compelling product vision, and develop a product roadmap quarterly and annually. Spearhead the success of the whole Trust Vision department’s product lines in your assigned markets.

• Obsess over customers to deliver the products they need, constantly study the products to understand every aspect, and fine-tune them to meet customer needs.

• Deliver a world-class product with inputs from customer/client discovery, sales, and advisory teams.

• Conduct assessments to identify optimal product opportunities, ensuring alignment of features with the targeted market and available technology.

• Work closely with the Data Science team & Engineering team to deliver product features of the product roadmap.

• Engage with clients and users to gather constant feedback and incorporate it into the product features.

• Conceptualize, define, and guide research and product requirements to create exceptional user experiences.

• Use data to understand product and feature performance, and suggest data-driven initiatives to improve the product and user experience.

• Use data and client feedback to identify new fraud schemes. Advise clients with tailored use cases based on data and testing outcomes.

• Provide expert opinions for enhancements/improvements of the product suite provided to clients.

• Collaborate with Data Scientists and Engineers to ensure smooth and proper production implementation.

• Pitch or support sales in pitching and deployment for customers.

• Foster the professional growth of product team members by providing ongoing development opportunities and offering timely feedback to enhance their skills and expertise when needed.

Minimum

• 4+ years of experience in product management, along with 8+ years of overall work experience

• Experience in SaaS/B2B product development

• Exceptional problem-solving skills under pressure (candidates who come from internal/external management consulting or similar, or candidates with a Technical background - a degree in Computer Science, Engineering, or a related field - are strongly welcome. You don't need to know how to write any code; you need to understand the product from a technical standpoint only.

• Ability to collect and analyze data from various sources, identify key insights, spot product opportunities, and inform product decisions

• Willingness to roll up your sleeves and do whatever it takes to help your team win

• Ability to maintain a keen attention to detail, multitask, and work well under pressure; zoom in and out on a problem

• Good interpersonal skills, teamwork spirit, hardworking with enthusiastic attitudes

• Strong learning capability and self-motivation to acquire new knowledge

• Extreme ownership, love the products, and do whatever it takes to make the products stand out

Preferred

• 10+ years of experience

• Proven track record in Product Management

• Experience with Banking & Financial B2B products, especially payment/ credit transfer solutions.

• Knowledge of AI/Machine Learning topics

• Experience in managing KYC process or fraud risk management for customer onboarding

• An MBA degree would be a plus.