Senior Business Analyst

Thương lượng 525 lượt xem - Hết hạn trong 18 ngày

Các Phúc Lợi Dành Cho Bạn

13th salary and performance bonus
20 annual leave day per year
Laptop for each employee

Mô Tả Công Việc

1st Position: Operations Automation & System Management Manager (Senior Business Analyst Background)
Strategy & Planning:
- Ensure that deliverables meet business requirements and Operations's goals, fulfill end-user requirements, and identify and resolve business issues.
- Review and analyze existing system, process, workflow effectiveness and efficiency, and then develop strategies for improving all of them.
- Contribute operations information and recommendations to strategic plans how to improve the production, productivity, quality and customer experiences.
Acquisition & Deployment:
- Collaborate with IT, Users, and Stakeholders/system owners from preparing requirements to go-live function/applications/ programs.
- Liaise proactively with suppliers/ vendors and internal stakeholders to address issues in programs.
- Design communication plan, well prepare user guide for user, follow up and maintenance system performance.

- Other tasks assigned

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2nd Position: Digital Innovation Senior Specialist (Product Owner background)
Project planning:
- Collaborate with stakeholders and cross-functional work with different business units to develop the business requirements and ensure effective implementation.
- Conduct usability testing to ensure the UIUX is user-friendly and also meet with the requirement of business.
- Conduct analysis & work closely with the technical team to define the appropriate digital solution for solving business problems/opportunities.
- Understand business processes to revise, enhance or review & pre-approve related documents, process diagrams and wireframes conducted by IT.
Project delivery

- Take part in project management tasks according to the approved plan
- Take lead in project administration tasks as assigned to keep the project moving forward
- Coordinate with IT & all other related stakeholders for provision of comprehensive project documentation, project delivery plan, cost estimation, testing & issue management, requirement cascading through the development life cycle.
- Assist Delivery Manager to rollout new product/service. Such assistance may include project operations - training and coaching to user on how to use the application system, creating manuals or participating in UAT, etc.
Change management activities
- Provide product’s properties, unique selling points and how to use guideline to Digital Product Marketing team to ensure communication activities and training courses together with stakeholders are effective implementation
- Conduct surveys/ interviews to understand users’ insights and initiate relevant enhancements/ new functions to improve end-users’ experience.
- Monitor the performances of platforms/ functions to provide a suitable plan to improve digital matrix such as MAU, adoption rate, retention rate, etc.
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

1st Position: Operations Automation & System Management Manager (Senior Business Analyst Background)

- University/College graduated of Economic or Technology.
- Insurance knowledge, system knowledge are advantages
- At least 2 years experiences in the insurance industry.
- Understand about Life Asia System (LAS), web-based, app-based, platforms is more preferred.
- English skills: at least is reading, writing
- Good communication skills, Problem solving skills, Dealing with others

2nd Position: Digital Innovation Senior Specialist (Product Owner background)

- Bachelor's degree in Economics, Business Management, Banking & Finance, Marketing or relevant fields
- 2-4 years relevant experience in digital transformation, digital banking/finance, digital innovation
- Experiencing in BA/PO position, Project Management or other relevant experience of software/platform development or related working on Digital/Technical product, having insurance background is a plus
- Experiencing of designing, creating and documenting software solutions
- Experiencing of working in a fast-paced working environment.
- Basic knowledge in project management and coordination skills
- Articulate, passionate, flexible and tenacious
- Analytics experience required, process modeling & visualization skills
- English Professional English fluency

Địa Điểm Làm Việc

2 - 4 Ben Can Giuoc, Dist. 8, HCMC
Xem toàn bộ hồ sơ công ty

Prudential Vietnam is a subsidiary of Prudential plc, a leading global financial group that provides life and health insurance and asset management. The business helps people get the most out of life, by making healthcare affordable and accessible and by promoting financial inclusion. Prudential protects people’s wealth, helps them grow their assets, and empowers them to save for their goals.

As of June 2022, Prudential Vietnam had over 26,000 financial consultants, over 1500 employees and 1.6 million customers. The insurer also garnered the International Life Insurer of The Year – Vietnam (3rd year in a row) and New Insurance Product of The Year – Vietnam (2nd year in a row) at the Insurance Asia Awards 2021.

Xem toàn bộ thông tin công ty
25 Floor - 37 Ton Duc Thang District 1, HCMC
1.000-4.999 nhân viên
Human Resources
Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

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