Senior Business Analyst/ Product Owner

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Mô Tả Công Việc

We are seeking a highly analytical and self-motivated Product Owner to work with a team to deliver high-level consulting services for the whole VinID.

The PO is responsible for working with customers (internal and external) to develop solutions to challenging business problems and opportunities. The PO works with the customer to fully flesh out ideas, helping them to understand key business integration points as well as any tradeoffs that may exist. The PO works to translate the customer's requirements into Agile story form for implementation by our development team. Finally, the PO acts as a subject matter expert throughout a project to ensure that any questions from the technical or customer teams are answered in a timely fashion.

Your future duties and responsibilities:

- Gather data from client environments through a combination of observational assessments, process mapping, stakeholder interviews and contextual data sources
- Translate complex data and analysis into an easily understood format so it is suitable across diverse groups with varying abilities.
- Critically evaluate information gathered from multiple sources to reconcile conflicts and get to a truthful understanding.
- Present findings through BI dashboards and in presentations to senior stakeholders both within Conduent and the client
- Identification of actionable intelligence from the data gathered during customer interactions.
- Working with data engineering teams to identify data sources, and their relationship to the wider customer journey
- On-site human intelligence insight gathering and assessment of policy and process in client environments
- Ensuring the right data is available in all decision making, presented in an easily consumable way
- Presenting finding to clients and internal stakeholders through dashboards, demonstrating a strong understanding of the clients customer journey
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Yêu Cầu Công Việc

- 3+ years of related experience is required.
- Bachelor Degree minimum
- Ability to present to senior stakeholders in a confident way
- Demonstrated ability to structure complex problems, derive insights from data, and communicate with diverse teams.
- Experience with business processes across multiple data domains in a services-based company
- Demonstrated ability to have successfully completed multiple, complex technical projects
- Demonstrates a rational and organized approach to the tasks undertaken and an awareness of the need to achieve quality.
- Strong written communication skills. Is effective and persuasive in both written and oral communication.
- Time management and multitasking skills to effectively meet deadlines under time-to-market pressure

Địa Điểm Làm Việc

TOWER 2, Phố Minh Khai, Vinhomes Times City, Vinh Tuy, Hai Bà Trưng, Hanoi, Vietnam
126 Nguyễn Thị Minh Khai, phường 6, District 3, Hồ Chí Minh, Việt Nam

Follow the first mission is to support VinGroup's member companies in improving their customers' experience with more added values through integrating advanced technologies to optimize the marketing activities and service management systems, VinID now is looking for top talents to join our team, offer good jobs with attractive salary!

Xem toàn bộ thông tin công ty
Tower 2, Timecity, 458 Minh Khai, Vinh Tuy Ward, Hai Ba Trung District, Ha Noi city
100-499 nhân viên
TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC NICE SOPHIA ANTIPOLIS (PHÁP)

TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC NICE SOPHIA ANTIPOLIS (PHÁP)

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