Senior Contingent Workforce Management

Overview

As a Senior Talent Acquisition Partner specializing in Contingent Workforce, you will play a pivotal role in managing the end-to-end lifecycle of external workforce management. You will be the strategic liaison between internal stakeholders, hiring managers, and external vendors to ensure timely, cost-effective, and compliant hiring and onboarding of contingent talent. This role requires a strong understanding of talent mapping, workforce management, vendor governance, stakeholder engagement and operational excellence.

Your Responsibilities

a) Vendor Management

o Build and maintain strong relationships with staffing agencies or third-party vendors.

o Monitor vendor performance, ensure compliance with SLAs, and drive continuous improvement.

o Lead vendor governance by establishing performance metrics, conducting regular reviews, and ensuring compliance with contractual obligations.

o Sourcing, evaluating and onboarding the new vendors when needed.

b) Stakeholder & Hiring Manager Engagement

o Partner with business leaders to understand contingent workforce needs and provide strategic hiring solutions.

o Advise hiring managers on market trends, rate benchmarks, and sourcing strategies.

c) Resource Allocation & Selection

o Coordinate with business units to forecast contingent workforce needs and initiate appropriate selection process.

o Ensure optimal allocation of resources based on project timelines and budget.

d) Contractor Onboarding Coordination

o Oversee onboarding processes for contractors, ensuring seamless experience and compliance with internal policies.

o Collaborate with IT, HR, and Facilities to ensure readiness on Day 1.

e) Contract Management

o Partnering with procurement team to draft, review, and manage contracts and extensions for third party vendors.

o Ensure all documentation is accurate, up-to-date, and aligned with legal and procurement standards.

f) Purchase Order, SOW & Payment Management

o Manage the creation and tracking of Purchase Orders and Statements of Work (SOW).

o Initiate monthly timesheet governance and payment process.

o Partner with Finance and Procurement to ensure timely and accurate monthly payments.

g) Rate Card Management

o Maintain and update rate cards in alignment with market benchmarks and internal compensation guidelines.

o Ensure consistency, fairness and efficiency in costing model of contingent workforce.

o Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.

Your Skills and Experience

• Strong ownership and the ability to work independently.

• Proven experience in Talent Acquisition or Contingent Workforce Management, preferably in a regional or global organization.

• Strong knowledge of vendor management, contract lifecycle, and procurement processes.

• Excellent stakeholder management and communication skills, with the ability to influence and collaborate across functions.

• Detail-oriented with strong organizational and project management capabilities.

• Proficiency in using VMS (Vendor Management Systems), and procurement tools.

• Ability to thrive in a fast-paced, dynamic environment with shifting priorities.

THE BENEFITS AND PERKS

We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits.

1. Generous compensation and benefit package

• Attractive salary

• 20-day paid annual leave and 7-day paid sick leave

• 13th month salary and Annual Performance Bonus

• Premium healthcare for yourself and family members

• Monthly allowance for team activities

• Premium welcome kit and occasional gifts of appreciation

• Extra benefits on your work anniversary

2. Exciting career and development opportunities

• Large scale products with modern technologies in banking domain

• Clear roadmap for career advancement in both technical and leadership pathways

• Access to digital learning platform such as Udemy

• Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)

• Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)

• Sponsored English course with native teachers

• Opportunity for training in Australia

3. Professional and engaging working environment

• Hybrid working model and excellent work-life balance

• State-of-the-art & modern Agile office

• Food and beverages in the office pantry

• Employee Assistance Program to improve your physical and mental health

• Annual team activities and company events

• A solid and talented team behind you – great people who love what they do

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE

We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.

CLOUD-FIRST

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!

If this excites you, let's have a chat over a cup of coffee!

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.