Senior Customer Service – Key Account for Warehousing Service

Senior Customer Service – Key Account for Warehousing Service

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Các Phúc Lợi Dành Cho Bạn

Attractive salary
Professional working environment

Mô Tả Công Việc

This candidate will help Business Development Manager (BDM) to monitor the warehousing service performance with customer about daily operation issue, customer request and admin job as sales admin for BDM.

• Sales admin to support sales admin job assigned by Business Development Manager.
• Customer service jobs: in charge all customer service job for specific account such as provide report as customer and dept head request, handling customer's feedback, problem solving, update system to create invoice and job cost, …
• Contract management: Customer and vendor contracts, by prepare the contract terms and conditions, work closely with legal team to give feedback on contract terms includes new contract and extension contract.
• SOP / KPI management: understand SOP/KPI items to supervise warehouse staff, warehouse operation to follow up to control performance of warehouse operation as SOP, operation improvement.
• Monthly meeting with customer: report warehouse operation issues, receive customer feedback to improve services.
• Other tasks assigned by Department head.
• Report to Department Head directly
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc


1. Graduated from College, University with major in economic, logistics, supply chain.
2. At least 02 years’ experience same position at a Warehousing service provider.
3. Good at using MS Word, MS Excel, MS Power Point
4. Good in reading, writing in English to communicate, read and prepare SOPs, KPIs and reports in English.
5. Have customer service skills, problem solving skills


1. Professional, dynamic working environment
2. Attractive benefit package
3. 13th month salary
4. Yearly bonus is up to business result.
5. 24/7 health care insurance

Địa Điểm Làm Việc

37 Ton Duc Thang Dist 1 HCMC

As a world-class provider of innovative logistics and supply-chain services and solutions, OOCL Logistics has an extensive network of more than 130 offices in over 30 countries.

Providing advanced customer-specific solutions through our value-creating services and IT technology in supply-chain management, OOCL Logistics’ comprehensive service network and platforms will allow you to make All the Right Moves for your business.

Our dedicated and experienced professionals always provide you with tailor-made logistics solutions, customized to your particular needs. OOCL Logistics focuses on serving customers with global sourcing and supply-chain-management needs, creating value through innovative end-to-end international logistics programs.

We are also a leader in providing sophisticated transportation, warehousing and distribution services in the mainland China, offering professional and efficient 3PL and 4PL solutions. As a global company based in Asia, OOCL Logistics is exceptionally positioned to serve both international and domestic customers in the world's fastest-growing markets.

We are now seeking the initiative and energetic person to join our dynamic teams for the fulltime position of International Supply Chain Management customer service in Ho Chi Minh and Hai Phong Office.

For more information regarding us, visit our web site at;

Xem toàn bộ thông tin công ty
37 Ton Duc Thang Dist 1 HCMC
25-99 nhân viên
HR Department


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