Senior Engineer - Technical Service, Coatings

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Hà Nội, Quảng Ninh

Mô tả công việc

OBJECTIVES OF THE POSITION • To support and strengthen Line activity at customers’ sites. • To ensure smooth running of existing lines and provide necessary required supports for new / prospective business queries. • Enhance service levels and customer intimacy to achieve customers’ satisfaction. MAIN AREAS OF RESPONSIBILITIES AND KEY ACTIVITIES Customer Activities • Act as “window person” to customer for line technical issues. Coordinate to ensure customer’s complaint and technical issues solved timely and successfully. • Conduct plant trials for trouble shooting and new business inquiries. • Participate in line commissioning activities – from inception to production run. • Monitor the parameters of the materials used on site to ensure they are within the specifications. • Perform online troubleshooting for pretreatment and e-coat process. • Circulate customer sample reports to Sales personnel. • Analyze monthly reports of OEM account for any discrepancies and report to manager. • Fulfil documentation requirement of field / marketing personnel in close co-ordination with laboratory / development team (e.g., TSDS / MSDS / SOP’s / Proposals, etc.). • Participate and prepare a Monthly Work Plan with follow up and target closing dates. • Conduct the on-site testing and manage the testing equipment furnished by BASF. Account Management • Collaborate with other teams to fulfill customers’ needs in support of company strategies and achieving targeted Selling Cost. • Ensure product quality, contribute to change management and quality management. • Ensure all activities comply to all EHS rules/ regulations and RC requirement. Other assignments • Adhere to ISO procedures relating to technical services with periodic updates. • Provide technical report with sufficient details and/or analysis and/or technical solutions frequently. • Perform other assignments.

Yêu cầu công việc

• Degree in Chemistry, Chemical Engineering, or related majors. • At least 3 years relevant working experience. • Experiences in Surface coatings, PT/ED (Pre-treatment/Electro-deposition) materials and process are preferred. • Good knowledge in coatings industry is preferable. • Able to communicate in English both in writing and speaking. • MS. Office applications. • Required Competencies: Act with Entrepreneurial Drive, Demonstrate Customer Focus, Communicate Effectively, Collaborate for Achievement.

Các phúc lợi dành cho bạn

Attractive salary and bonus
Heathcare plan
Professional, dynamic working environment

Thông tin việc làm


Khoa Học & Kỹ Thuật > Kỹ Thuật Hóa Học

Hoá chất/Hoá sinh

Nhân viên

Technical Service, Coatings, Chemical, English, Automotive

Bất kỳ

Địa điểm làm việc

3rd Fl., Indochina Plaza HN, 241 Xuan Thuy, Cau Giay, Hanoi

Quảng Ninh, Vietnam

Trang chủViệc làmHoá chất/Hoá sinhBASF Vietnam Co., Ltd.Senior Engineer - Technical Service, Coatings
BASF Vietnam Co., Ltd.
BASF Vietnam Co., Ltd.
BASF Vietnam Co., Ltd.

37 Tôn Đức Thắng, Phường Bến Nghé, Quận 1, TP.Hồ Chí Minh

(Xem bản đồ)
100-499 nhân viên
Ms. Nguyen Ngoc Quynh
Trang chủViệc làmHoá chất/Hoá sinhBASF Vietnam Co., Ltd.Senior Engineer - Technical Service, Coatings