Senior Executive, Fraud Investigator

Job Purpose Summary

The primary roles of this position are to detect fraudulent transactions and suspicious activities and report them accordingly.

Key Responsibilities and Accountabilities:

• Review daily user/merchant transactions, conducting thorough risk checks in the transaction system and accordingly generate risk reports.

• Review suspicious cases generated by fraud risk rules on the system, the analyst must be highly sensitive to abnormal/ fraudulent cases to minimize loss at early stage and be alert to the new emerging fraud trends.

• Analyze fraud patterns and build a portfolio of fraudulent, ensure all alert have been reviewed and solved timely.

• Incorporate with relevant departments to get bills, documents, and images of merchant.

• Propose guidelines and procedures for investigation and detection of suspicious and fraudulent activities.

• Review potential fraud signal of Ekyc process of users.

• Making fraud analysis report weekly/monthly.

• Build a card monitoring rules/tool for all services. Review, control thresholds related to transactions.

• Perform other tasks assigned by line manager.

• Bachelor degree of Economics University, National Economics University, Banking University or relevant Universities.

• Minimum 3 years experiences in a E-Wallet or Fintech Company or Bank.

• Proven experience in implementing and managing anti-fraud programs, including the ability to identify, investigate, and mitigate various types of fraud risks.

• Knowledge and experience in the field of risk management at bank or financial organization, fintech or E-wallet company, understand core banking or E-wallet system.

• Have knowledge and experience on fraud card/QR transaction

• Good skill to collect, analyze, evaluate and synthesize information, data analysis.

• Strong problem-solving skill.

• Ability to build trusted relationships at all levels.