Senior HR Generalist

1. Position Summary

The Senior HR Generalist is the key owner of core HR functions at the plant level, responsible for leading and executing a wide range of HR activities including recruitment, compensation & benefits, training & development, employee relations, and compliance. This role plays a critical role in driving HR initiatives and ensuring alignment with company policies and legal requirements. The position also acts as a backup to the HR Manager when needed.

2. Key Responsibilities

Talent Acquisition & Onboarding

• Lead end-to-end recruitment processes for all levels, from sourcing to onboarding.

• Manage Applicant and recruitment metrics.

• Represent the company at job fairs and external recruitment events.

• Conduct onboarding sessions and ensure smooth integration of new hires.

• Analyze exit interview data and propose retention strategies.

Compensation & Benefits

• Oversee payroll processing, timekeeping, and social insurance reporting.

• Support personal income tax (PIT) compliance and reporting.

• Conduct salary benchmarking and participate in annual salary surveys.

• Administer employee benefits programs and resolve claims issues.

• Recommend improvements to compensation and benefits policies.

Employee Relations & Compliance

• Lead the development and implementation of HR policies and procedures.

• Advise managers on employee relations, disciplinary actions, and labor law compliance.

• Conduct internal investigations and handle employee grievances.

• Coordinate employee satisfaction surveys and propose engagement initiatives.

• Ensure compliance with Vietnam Labor Law, Social Insurance, and Health & Safety regulations.

Training & Development

• Coordinate training needs assessments and annual training plans.

• Lead implementation of performance management and employee development programs.

• Manage internal learning platforms and promote a culture of continuous learning.

• Liaise with external training providers and manage training budgets.

HR Systems & Reporting

• Maintain and update HRIS (e.g., SAP) and employee records.

• Generate HR reports and analytics to support decision-making.

• Ensure data accuracy and confidentiality in all HR systems.

Compliance & Audit (SMETA)

• Ensure HR practices comply with Vietnam labor law and SMETA 7.0 (2-pillar) standards.

• Lead audit preparation, documentation, and corrective actions related to labor, health & safety, and ethical trade requirements.

Strategic HR Leadership

• Drive HR initiatives and support strategic HR planning and project implementation.

• Represent HR in cross-functional meetings and decision-making forums.

• Provide leadership and coaching to junior HR/admin staff.

3. Internal & External Relationships

Internal: All departments across the plant

External: Government agencies, insurance providers, training vendors, recruitment partners

• Bachelor’s degree in Human Resources, Business Administration, or related field

• 4–5 years of progressive HR experience, preferably in a manufacturing environment

• Strong knowledge of labor law, payroll, and HR best practices

• Excellent communication, problem-solving, and interpersonal skills

• Ability to work independently and take ownership of HR functions

• Experience with HRIS (e.g., SAP) and data-driven HR reporting is a plus