Senior Investigator - Điều Tra Viên Cấp Cao

- Job Purpose:

Prevent and combat violation / fraud to ensure the compliance with the processes, regulations, standards of Prudential and Vietnamese laws.

- Job Responsibilities:

• Conduct investigations on violations / frauds of sales force / internal staff on time and comply with regulations & processes.
• Conduct mystery shopping as assigned.
• Propose disciplinary actions on sales force / internal staff who has breached the codes of conduct, rules, regulations and guidelines.
• Work effectively with police, court, procuracy, authorities for handling the serious violations.
• Honestly, accurately and timely update, synthesize and report the progresses and survey results to management.
• Prepare investigation reports.
• Provide feedback to the concerns of sales forces on company guidelines and procedures.
• Suggest ideas to improve the procedures, processes, guidelines which relate to investigation works.
• Train new staff on guidelines, procedures and policies for investigation works.
• Share case study, investigation skills.
• Engage in the activities of the department / company.
• Other tasks to be assigned by the management.

- Job Accountability:

Ensure the compliance with the processes, regulations, standards of Prudential and Vietnamese laws by handling & investigating all violations / frauds of sales force and internal staffs, conducting mystery shopping and communicating to the sales force / internal staff on codes of conduct, rules, regulations and guidelines of the Company.