(Senior) IT Applications & Data Integration Supervisor

The position of (Senior) IT Applications & Data Integration Supervisor is to ensure the smooth operation, integration, and continuous improvement of our business-critical IT applications. This role will act as the bridge between IT, business teams, and third-party application providers, ensuring data accuracy, system reliability, and effective cost management.

Key Responsibilities:

• Ensure stable operation of all business IT applications developed and maintained by third-party vendors.

• Oversee and validate the seamless and accurate data transfer from SAP to Power BI and other platforms.

• Monitor and troubleshoot data flow and integration issues across systems, ensuring data is shared properly and securely between platforms.

• View and manage user permissions in all applications, ensure compliance with DOA and company policies and procedures.

• Support business teams in the development and rollout of new applications, including technical coordination and ensuring alignment with existing systems.

• Review and validate system maintenance costs and software license fees, ensuring all charges are accurately recorded and properly allocated.

• Collaborate with internal stakeholders to identify process improvement opportunities through automation and better application usage, application of AI in business areas.

• Manage relationships with third-party vendors to ensure timely support, issue resolution, and adherence to service level agreements (SLAs).

• Bachelor’s degree in Information Technology, Business Information Systems, or related field.

• Proven experience working with enterprise applications, system integration, or IT business support roles.

• Familiarity with SAP (especially data structures) and Power BI or other BI tools.

• Understanding of data flow, APIs, and system interoperability.

• Strong analytical and problem-solving skills.

• Detail-oriented with good communication skills, especially in cross-functional collaboration.