Senior Key Account Manager (E-Commerce)

Senior Key Account Manager (E-Commerce)

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What We Can Offer

Competitive salary package, performance-based
Annual leave for all Vietnamese holidays and standardised 12 days personal annual leave.

Job Description

As a Senior Key Account Manager, you will be responsible for managing and growing the ecommerce business of one or multiple brands across all ecommerce platforms in Vietnam. As the brand’s main point of contact and trusted advisor, you create the ecommerce strategy and annual plans for your brands and take ownership of their business like it is yours. You negotiate with brand and platform stakeholders to maximize the attractiveness of propositions for consumers and exposure for the brand, in order to grow the business. You have a firm grasp of e-commerce fundamentals, digital marketing, campaign development and the growth levers that the different marketplaces offer. You coordinate with our different in-house teams and ensure that collectively you make your brand(s) successful.

You are responsible for account NMV and revenue growth and work closely with the business development team to explore how your brands can benefit from additional services.

(*). Responsibilities:
● Grow account NMV and revenue
● Build strong relationships with your brand and platform counterparts
● Deliver expert recommendations on the best strategy / promotions / growth levers for brands
● Develop annual growth plans and activation calendars and campaign proposals
● Manage cross-functional team to drive brand performance (Content, Store management, Operations, Chat)
● Ensure all brand / store KPIs are met
● Collaborate on onboarding and growth plans for new brands
● Collaborate with management on NMV goals, planning and forecasting
● Work together with Intrepid leadership to ensure account retention and growth
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Job Requirements

(*). Who we look for – the ideal profile:
● University degree holder.
● Fluent in English.
● Min 3-5 years of relevant work experience in Ecommerce, ideally with a platform (Lazada / Shopee), with another enabler, or with a brand or distributor
● Commercial performance-driven mindset, flexible & collaborative attitude, looking to make an impact and thriving in a fast-paced start-up environment
● Strong interpersonal, relationship and communication, listening and negotiation skills
● Ability to develop a brand ecommerce strategy and translate this into annual & monthly activation plans
● Experience in developing digital / ecommerce campaign plans
● Analytical skills to analyze data and make performance improvement suggestions
● Project management experience
● Prior experience in Fashion/Beauty/FMCG industry
● Good Excel and PowerPoint skills

(**). What we offer:
● Competitive salary package.
● Key external-facing position in a fast-growing international ecommerce company that has strong momentum and strong competitive differentiators (team, technology, regional footprint), this role offers an exciting growth journey and opportunity to co-create our success story.
● You will work with leading brands across different categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian ecommerce ecosystem.
● Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, soft skills, and leadership training).

Job Locations

87A Hàm Nghi, Nguyen Thai Binh, District 1, Ho Chi Minh City, Vietnam

Intrepid is a fast-growing and industry-leading Ecommerce enabler, making sellers and brands successful in Ecommerce on all marketplace platforms across South East Asia through a combination of software solutions and value-added services across store management, online marketing, customer service (e.g. chat), data & intelligence, and fulfilment & logistics. The company operates in Indonesia, Philippines, Singapore, Vietnam, Thailand and Malaysia, was built by ex-Lazada founders and is run by a young, enthusiastic and energetic team, looking to help brands and sellers seize the full potential of the ecommerce opportunity in South East Asia.

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FL 10, Five Star Tower, 28Bis Mac Dinh Chi, Da Kao, D1, HCMC.
25-99 staffs
Ms. Ngọc
 	  CHƯƠNG TRÌNH TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC CÔTE D’AZUR (PHÁP)

CHƯƠNG TRÌNH TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC CÔTE D’AZUR (PHÁP)

360 giờ học linh động, phù hợp với học viên vừa học vừa làm.

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