(Senior) Logistics Executive

• Act as a liaison with the 3PL’s and OnPoint

• Work with the management team of 3PL’s about complaint response time, and return order operation process

• Push 3PL receiving return order, monitor bad stock when has return transaction

• Find solutions close issues, follow, and build up long term process

• Connect with SC, follow all inbound requests receiving complete on lead time

• Weekly review of KPI performance and ongoing issues

• Other duties as assigned

1. Education background requirements: Bachelor at relevant experience

2. Experience/Industry requirements:

• Position requires 1-2 years of management experience working in a warehouse/distribution environment.

• Knowledge and experience with ecommerce, negotiation, process mapping and project management are highly valued.

• Ability to manage time and meet deadlines as required.

• Minimal travel to OnPoint could be required.

• Smart thinking skills are preferred. Must be capable of defining, analyzing and resolving operating problems.

3. Competency requirements:

• Analysis & Problem Solving: Identifies and analyses a range of problems by isolating key issues, evaluating relevant data and reaching logical conclusions

• Client Centric: Building strong customer relationships and delivering customer-centric solutions.

• Communication: Communicates confidently and professionally, respecting the audience, engendering confidence and trust from external stakeholders and from individuals, teams, departments and the company

• Accountability & Ownership: Plans and balances a range of tasks, assignments, projects and resources. Is able to cope with conflicting demands without undue disruption in order to get things done.